Automotive Service Advisor | Growth, Great Benefits

Bobby Rahal Automotive Group; Pittsburgh (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Promote from within

Job summary

Mercedes-Benz of Pittsburgh, part of the Bobby Rahal Automotive Group, is seeking a Service Advisor to greet clients, gather vehicle information, and document issues clearly on repair orders.

You will test drive with clients as needed, advise on vehicle care per manufacturer specs, provide cost estimates for labor and parts, explain charges, and handle calls about appointments and work in progress. We offer full-time employment with benefits.

Qualifications

• What are the general requirements of a Service Advisor?
• A positive attitude and desire to help others are absolute musts.
• Solid, basic computer skills, including typing.
• A valid driver's license and clean driving record.

Responsibilities

• Greet clients in a timely, friendly manner and obtain information about their vehicle. Document any issues the vehicle may have accurately and clearly on a repair order.
• Test drive the vehicle with client as needed to confirm the problem.
• Advise client on the care of their vehicle and the value of maintaining the vehicle in accordance with manufacturer's specifications.
• Provide a complete and accurate written cost estimate for labor and parts.
• Explain completed work and all charges to client.
• Handle telephone inquiries regarding customer questions, appointments, and work in progress.

Job description

Mercedes-Benz of Pittsburgh, part of the Bobby Rahal Automotive Group, is seeking a Service Advisor to greet clients, gather vehicle information, and document issues clearly on repair orders.

You will test drive with clients as needed, advise on vehicle care per manufacturer specs, provide cost estimates for labor and parts, explain charges, and handle calls about appointments and work in progress. We offer full-time employment with benefits.