Premium Auto Service Advisor - Customer Care & Estimates

Sonic Automotive, Inc.; Los Angeles (CA); On-site; USD 21,593 - 30,754; Full time

Job summary

Sonic Automotive, Inc. is looking for a Service Advisor for its Beverly Hills BMW location in Los Angeles, CA. The role involves scheduling service appointments, greeting customers, and providing detailed cost estimates. Candidates must have at least two years of experience in a dealership position and a high school diploma or equivalent.

The hourly pay is $19.00 with additional monthly advance and commission opportunities. Join our team and contribute to customer satisfaction and automotive service excellence.

Qualifications

• Two years of experience in a dealership position.
• Must be authorized to work in the USA.
• Ability to pass pre-employment testing including background checks.

Responsibilities

• Schedules service appointments and obtains customer data.
• Greets customers in a timely, friendly manner.
• Provides accurate written cost estimates for labor and parts.
• Checks on progress of repair and communicates with customers.
• Advises customers on vehicle maintenance according to specifications.

Skills

Excellent oral and written communication skills

General knowledge of vehicle mechanical operations

Ability to read and comprehend instructions

Professional personal appearance

Education

High school diploma or equivalent

ASE certification preferred

Job description

Sonic Automotive, Inc. is looking for a Service Advisor for its Beverly Hills BMW location in Los Angeles, CA. The role involves scheduling service appointments, greeting customers, and providing detailed cost estimates. Candidates must have at least two years of experience in a dealership position and a high school diploma or equivalent.

The hourly pay is $19.00 with additional monthly advance and commission opportunities. Join our team and contribute to customer satisfaction and automotive service excellence.