Senior Service Advisor — Auto Care (Nashville)

Sonic Automotive, Inc.; Nashville (TN); On-site; USD 80,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive training

Benefits

Job summary

Sonic Automotive, Inc. is looking for a Service Advisor at BMW CPO Nashville to provide exceptional customer service and create accurate vehicle repair estimates. The role requires a high school diploma and two years of dealership experience, with excellent communication skills being essential.

This position offers a competitive compensation package and ensures customer satisfaction according to BMW standards while maintaining regulatory compliance.

Qualifications

• Two years of experience in a dealership position.
• General knowledge of vehicle mechanical operations.
• Professional personal appearance.

Responsibilities

• Greets clients and welcomes them into the dealership.
• Provides accurate cost estimates for labor and parts.
• Maintains Customer Satisfaction Index rating.
• Communicates with clients regarding repairs.

Skills

Customer service

Communication

Sales

Education

High school diploma or equivalent

Job description

Sonic Automotive, Inc. is looking for a Service Advisor at BMW CPO Nashville to provide exceptional customer service and create accurate vehicle repair estimates. The role requires a high school diploma and two years of dealership experience, with excellent communication skills being essential.

This position offers a competitive compensation package and ensures customer satisfaction according to BMW standards while maintaining regulatory compliance.