Precision Loan Administrator - AI-Driven Growth

Dominion Financial Services Inc.; Baltimore (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

401(k) matching

Paid time off

Job summary

Dominion Financial Services is seeking a detail-oriented Loan Administrator to join our growth-minded team. You will ensure accurate loan records, process payoffs, and support financial reporting across product lines.

This role leverages AI-enabled workflows, with access to Claude, and collaboration across underwriting, origination, and accounting to improve efficiency and maintain compliance. Candidates should bring 5+ years in loan servicing, strong Excel skills, and a precise, data-driven

Qualifications

• 5+ years of experience in loan servicing, loan documentation, or a related financial role.
• Proven ability to work with precision in a highly structured, detail-focused environment.
• Proficiency in Microsoft Office, especially Excel and Word.
• Strong analytical and problem-solving skills.
• Familiarity with general ledger balancing and common banking transactions.
• Experience with Salesforce or other loan servicing software is a plus.

Responsibilities

• Ensure complete and accurate loan records in compliance with company and regulatory standards.
• Process loan payoffs efficiently and issue necessary documentation for borrower requests.
• Generate and distribute recurring notices across all product lines, including billing statements and maturity notices.
• Prepare and verify loan documentation to ensure accuracy and compliance.
• Perform precise data entry in Salesforce, updating loan details and maintaining data integrity.
• Provide clear, professional customer service by addressing loan-related inquiries and resolving issues.
• Conduct regular audits of loan files to ensure compliance and accuracy.
• Reconcile payments and process financial transactions with a high level of accuracy.
• Support financial reporting and compliance efforts by updating reports for partners and stakeholders.
• Collaborate with underwriting, loan origination, and accounting teams to improve workflow efficiency.
• Assist with daily reconciliations and documentation of deposits, new loans, and loan transfers in QuickBooks and Excel.

Skills

Excel

Word

Data entry

Analytical skills

Attention to detail

Tools

Salesforce

QuickBooks

Excel

Job description

Dominion Financial Services is seeking a detail-oriented Loan Administrator to join our growth-minded team. You will ensure accurate loan records, process payoffs, and support financial reporting across product lines.

This role leverages AI-enabled workflows, with access to Claude, and collaboration across underwriting, origination, and accounting to improve efficiency and maintain compliance. Candidates should bring 5+ years in loan servicing, strong Excel skills, and a precise, data-driven