Loan Administrator

The Dominion Group

Baltimore (MD)

On-site

USD 55,000 - 75,000

Full time

7 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

401(k) matching

Paid time off

Job summary

Dominion Financial Services (DFS) is seeking a detail-oriented Loan Administrator to support real estate lending operations nationwide. You will ensure accurate loan records, process payoffs, and manage notices while collaborating with underwriting, origination, and accounting teams to improve workflow.

The role emphasizes precision, regulatory compliance, and customer-facing support, with AI-enabled tools and reporting duties to assist partners and stakeholders.

Qualifications

5+ years of experience in loan servicing or a related financial role.
Ability to work in a highly structured, detail-focused environment.
Proficiency in Microsoft Office, especially Excel and Word.

Responsibilities

Ensure complete and accurate loan records in compliance with standards.
Process loan payoffs and provide necessary documentation.
Generate and distribute notices across product lines (billing statements, maturity notices).
Prepare and verify loan documentation for accuracy and compliance.
Perform precise data entry in Salesforce and maintain data integrity.

Skills

Loan servicing

Data entry

Microsoft Excel

Analytical thinking

Customer service

Tools

Salesforce

QuickBooks

Job description

Job Description

Job Description Dominion Financial Services (DFS) is a nationally recognized private lender dedicated to supporting real estate investors. With a focus on Short-Term Bridge Loans and Long-Term Rental Loans, DFS empowers clients to scale their businesses and build lasting generational wealth. DFS stands out as a leader, consistently achieving strong, measurable growth quarter after quarter. We are currently seeking a detail-oriented Loan Administrator who values accuracy, structure, and consistency to join our expanding team and contribute to our mission of empowering real estate investors across the nation.

At Dominion, we are committed to building a culture of continuous improvement and innovation. We embrace emerging technologies, including AI, to help our team members work more efficiently, solve problems more effectively, and create greater impact in their roles. Employees are encouraged to explore new tools and processes that improve productivity, enhance the customer experience, and support the company's growth.

Our Company’s Core Values

Integrity
Accountable & Dependable
Team Centric
System & Process Oriented
Service Ethic
Organized Efficiency - Risk Management & Compliance

Responsibilities

Ensure complete and accurate loan records in compliance with company and regulatory standards.
Process loan payoffs efficiently and issue necessary documentation for borrower requests.
Generate and distribute recurring notices across all product lines, including billing statements and maturity notices.
Prepare and verify loan documentation to ensure accuracy and compliance.
Perform precise data entry in Salesforce, updating loan details and maintaining data integrity.
Provide clear, professional customer service by addressing loan-related inquiries and resolving issues.
Conduct regular audits of loan files to ensure compliance and accuracy.
Reconcile payments and process financial transactions with a high level of accuracy.
Support financial reporting and compliance efforts by updating reports for partners and stakeholders.
Collaborate with underwriting, loan origination, and accounting teams to improve workflow efficiency.
Assist with daily reconciliations and documentation of deposits, new loans, and loan transfers in QuickBooks and Excel.

Requirements

5+ years of experience in loan servicing, loan documentation, or a related financial role.
Proven ability to work with precision in a highly structured, detail-focused environment.
Proficiency in Microsoft Office, especially Excel and Word.
Strong analytical and problem-solving skills.
Familiarity with general ledger balancing and common banking transactions.
Experience with Salesforce or other loan servicing software is a plus.

AI-Enabled Workplace

Our company actively incorporates artificial intelligence into daily operations and expects team members to utilize AI tools as part of their standard workflow. All employees are provided with access to Claude, including unlimited token usage, and are encouraged to leverage AI to increase productivity, automate routine tasks, improve communication, enhance decision-making, and drive innovation. Experience with AI tools is preferred, and a willingness to adopt AI-assisted work practices is expected for this role.

Benefits