Precision Ag Tech Support Specialist

ADP; Ames (IA); Hybrid; USD 42,000 - 63,000; Full time

Job summary

Ag Leader in Ames, IA is seeking a Precision Ag Support Representative to join a team focused on technical support for planter systems, rate controllers and mapping software. The role involves installation guidance, troubleshooting and customer training, with strong communication and problem-solving expectations.

The position offers a pathway to contribute to global farming operations, with a potential hybrid schedule and required commuting to Ames, IA as needed.

Qualifications

• Two-year degree in related Agricultural or technical field or equivalent work experience.
• Experience using a computer system to perform daily tasks.
• Understanding of basic electronic, mechanical and hydraulic systems.
• Ability to follow written and verbal instructions, and effectively communicate any problems encountered in daily work.
• Background in production agriculture preferred with aptitude for hardware and software technical systems.
• Previous customer service or in-field support experience preferred.

Responsibilities

• Provide outstanding technical support and customer service for customers via telephone or email
• Gain expert knowledge through study, support and training on Ag Leader products
• Process orders and document product and customer information
• Provide input for continual improvement and development in a team environment
• Assist Support Specialists with review of technical documents and presentations
• Other duties as assigned

Skills

Customer service

Technical support

Communication

Problem solving

Organization

Education

Two-year degree in related Agricultural or technical field

Job description

Ag Leader in Ames, IA is seeking a Precision Ag Support Representative to join a team focused on technical support for planter systems, rate controllers and mapping software. The role involves installation guidance, troubleshooting and customer training, with strong communication and problem-solving expectations.

The position offers a pathway to contribute to global farming operations, with a potential hybrid schedule and required commuting to Ames, IA as needed.