Hybrid Precision Ag Support Specialist

Ag-Leader; Ames (IA); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Ag Leader in Ames, IA is seeking a Precision Ag Support Representative to join our Customer Support team. You will help farmers install, operate and troubleshoot planter systems, yield monitors, and mapping software, using strong communication and problem-solving skills.

This role is based in Ames, IA with a potential hybrid schedule. You will collaborate with teammates and report to the Technical Support Supervisor, contributing to best practices and product improvements.

Qualifications

• Two-year degree in related agricultural or technical field or equivalent work experience.
• Ability to communicate clearly with customers and teammates.
• Good understanding of basic electronic, mechanical, and hydraulic systems.

Responsibilities

• Provide outstanding technical support and customer service by phone or email.
• Gain expert knowledge through study and training on Ag Leader products.
• Process orders and document product and customer information.
• Support continual improvement within a team environment.
• Assist with review of technical documents and presentations.

Skills

Effective communication

Problem solving

Teamwork and collaboration

Organizational skills

Education

Two-year degree in agricultural/technical field

Tools

Computer literacy

Job description

Ag Leader in Ames, IA is seeking a Precision Ag Support Representative to join our Customer Support team. You will help farmers install, operate and troubleshoot planter systems, yield monitors, and mapping software, using strong communication and problem-solving skills.

This role is based in Ames, IA with a potential hybrid schedule. You will collaborate with teammates and report to the Technical Support Supervisor, contributing to best practices and product improvements.