Precertification Lead – Patient Access & Scheduling

The Ohio State University; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

The Ohio State University Wexner Medical Center seeks a Precertification Coord Lead to optimize patient access processes and revenue cycle activities.

The role focuses on coordinating scheduling, verifying demographics and insurance, and ensuring accurate data for clinical and financial needs. Strong communication with staff and patients, plus proficiency with EMR and scheduling systems, is required.

Qualifications

• High School Diploma or GED required.
• PC knowledge and communication skills.
• Minimum 6 months in customer service or healthcare.
• 4+ years of relevant experience; 6+ years preferred.

Responsibilities

• Provide accurate information on products and procedures to staff and patients.
• Schedule return or other appointments as assigned.
• Ensure accurate demographic and insurance data for clinical and financial needs.
• Support physicians and staff by coordinating requests and satisfying needs.
• Educate staff on department standards and procedures.

Skills

Customer service

Interpersonal communication

Verbal communication

Written communication

Education

High School Diploma or GED

Tools

Windows

Excel

Job description

The Ohio State University Wexner Medical Center seeks a Precertification Coord Lead to optimize patient access processes and revenue cycle activities.

The role focuses on coordinating scheduling, verifying demographics and insurance, and ensuring accurate data for clinical and financial needs. Strong communication with staff and patients, plus proficiency with EMR and scheduling systems, is required.