Pre-Tax Benefits Customer Care Specialist

Consociate-Health; Decatur (IL); On-site; USD 19,000 - 25,000; Full time

Job summary

Consociate-Health is offering an entry-level opportunity as a Pre-Tax Benefits Service Specialist in Decatur, Illinois. This full-time position requires providing exceptional customer service to clients and members, answering inquiries related to claims and benefits. Ideal candidates should have a high school education and some customer service experience.

You will be responsible for assisting clients through claims submission and promoting a positive image of Consociate. Join us and help make healthcare more accessible and affordable!

Qualifications

• Minimum of one to two years of experience working with the public.
• Previous banking or customer service background recommended.

Responsibilities

• Answer telephone inquiries from covered members and employers regarding claim status.
• Assist walk-in customers with benefit/claim questions.
• Communicate in a clear and concise manner.
• Maintain knowledge of all Pre-Tax Benefits for plans administered by Consociate.

Skills

Customer service skills

Communication skills

Active listening

Education

High School Education

Job description

Consociate-Health is offering an entry-level opportunity as a Pre-Tax Benefits Service Specialist in Decatur, Illinois. This full-time position requires providing exceptional customer service to clients and members, answering inquiries related to claims and benefits. Ideal candidates should have a high school education and some customer service experience.

You will be responsible for assisting clients through claims submission and promoting a positive image of Consociate. Join us and help make healthcare more accessible and affordable!