Member Care & Claims Support Specialist

Consociate Health; United States; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental and Vision Insurance

401K Plan with matching

Job summary

Consociate Health is looking for a Customer Care Representative to engage with clients, answer inquiries, and assist with plan and claim questions. The role requires strong communication skills and a positive attitude to represent our company effectively.

Applicants should have a High School diploma and ideally possess 1-3 years of experience in customer service or insurance billing. Benefits include paid time off, health insurance, and a 401K plan with matching.

Qualifications

• Minimum of one to three years of experience working with the public.
• Experience in insurance billing or customer service is recommended.

Responsibilities

• Answer telephone inquiries regarding claim status and plan benefits.
• Assist walk-in customers with plan/claim questions.
• Handle email inquiries from members, employers, and providers.

Skills

Customer service

Telephone communication

Active listening

Problem-solving

Education

High School Diploma

Job description

Consociate Health is looking for a Customer Care Representative to engage with clients, answer inquiries, and assist with plan and claim questions. The role requires strong communication skills and a positive attitude to represent our company effectively.

Applicants should have a High School diploma and ideally possess 1-3 years of experience in customer service or insurance billing. Benefits include paid time off, health insurance, and a 401K plan with matching.