Pre-Surgical Clearance Coordinator

OrthoArizona; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Robust PTO

Medical with multiple plan options

Health Savings Account

Job summary

OrthoArizona is seeking a Pre-Surgical Clearance Coordinator in Phoenix to support orthopedic services. You will manage pre-operative clearances, communicate with patients and clinics, and maintain accurate EMR records to ensure timely procedures.

Responsibilities include coordinating tests and documents, monitoring incoming data, and collaborating with the patient support team to resolve delays. This role offers comprehensive medical benefits and opportunities to grow within a fast-growing

Qualifications

• High School diploma or equivalent required.
• Graduate of an accredited Medical Assistant program preferred.
• Current CPR certification is required or maintained.

Responsibilities

• Receive and manage 30+ flags daily from the surgery scheduler in EMR.
• Contact patients to confirm test completion and request documents (clearance letters, labs, X-rays, EKGs).
• Monitor the clearance fax folder for incoming documents.
• Handle up to 10 calls per patient or office; leave messages and follow up as needed.
• Coordinate with patient support team regarding clearance delays.
• Update patient charts and trackers as clearances are received; follow up if not received by the pre-op date.
• Progress through task lists to ensure timely completion.

Skills

Travel across sites

Reliable transportation

Medical terminology & anatomy

Vital signs

EHR software proficiency

CPR certification

MS Office / EMR familiarity

Communicate delays

Patient chart updates

Team collaboration

Pre-op coordination

Education

High School diploma or equivalent

Graduation from an accredited Medical Assistant program

CPR certification

Tools

EMR (surgery scheduler)

Job description

Anticipate patient needs, exceed expectations, and create lifelong memories.

An orthopedic practice that is made up of over 70 premier specialists, specializing in sports medicine, joint replacement, arthroscopy, fractures, arthritis, and general orthopedic conditions in adult and pediatric patients. OrthoArizona offers a wide variety of services that include advanced imaging, physical therapy, diagnostic testing, casting, durable medical equipment, and workers’ compensation.

We are looking for employees who want to work for a fast-growing organization with a strong reputation for providing comprehensive, high-quality musculoskeletal care. We need professionals who share our vision and the commitment to see it through.

General Employee Benefits

We are committed to providing the best benefits options to our employees so we can support their health, wellness, and happiness.

Position:Pre-Surgical Clearance Coordinator

Location: Phoenix (Deer Valley), AZ

Job Id:4159

# of Openings:1

Pre-Surgical Clearance Coordinator

About OrthoArizona:

At OrthoArizona, we are bringing the best together. Our organization was created to help serve ALL orthopedic and podiatry needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers including physical and occupational therapists.

Today we are one of Arizona’s largest privately owned and most comprehensive orthopedic practices with more than 75 locally and nationally renowned providers across 30 locations, in addition to 2 ambulatory surgical centers and in house state of the art MRI capabilities. At OrthoArizona we are committed to best-in-class patient care, being a pioneer in research and technology, and most importantly, rewarding and recognizing our employees.

As a Pre-Surgical Clearance Coordinator with OrthoArizona, you will get to:

• Receive and manage 30+ flags daily from the surgery scheduler in EMR
• Complete clearances timely by contacting patients to confirm completion of requested tests, PCP/specialists offices to request faxed documents, including clearance letters, labs, chest X-rays, and EKGs to be faxed.
• Regularly monitor the clearance fax folder for incoming documents.
• Manage frequent calls, which may include up to 10 calls per patient or specialist office. Leave messages for clinics, follow up on calls, and handle situations where hold times are lengthy
• Communicate with various members of the patient support team on any delays in clearances
• Update patient charts and tracker as clearances are received, follow up with offices if clearances are not received by the pre-op date.
• Continuously manage and progress through the task list to ensure all responsibilities are met efficiently.

Qualifications:

• Willingness to travel across multiple sites.
• Must have reliable transportation.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Working knowledge of medical terminology and anatomy.
• Familiarity with equipment and instruments necessary to deliver patient care.
• Knowledge of handling blood products and disposing of contaminated items.
• Knowledge of universal precautions.
• Ability to take vital signs and record results.
• Understand/Perform training on electronic medical record software.
• Continue to expand knowledge of electronic medical record software as updates occur.
• High School diploma or equivalent required.
• Graduation from an accredited Medical Assistant program.
• Current CPR certification.

Full Time Benefits:

• Robust paid time off package including, sick time, holidays, & paid time off!
• Medical with multiple different plan options.
• Health Savings account + company contributions.