Pre-Surgical Clearance Coordinator

OrthoArizona; Gilbert (AZ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Robust paid time off

Medical with multiple plan options

Health Savings account + company"s"

Dental & Vision insurance

401(k)

Pet Discount Plan

ID Theft protection & Legal assistance

Job summary

OrthoArizona is seeking a Pre-Surgical Clearance Coordinator to manage pre-op clearances across multiple sites. You will contact patients, request tests, and gather documents while updating patient charts and trackers in the EMR system.

Responsibilities include coordinating with clinics, managing a high-volume workflow, and ensuring timely clearances before surgery dates. A Medical Assistant background and CPR certification are preferred to support patient care.

Qualifications

• Must have emergency and clinical knowledge for pre-surgical clearances.
• Careful coordination with patients, clinics, and offices to obtain required documents.
• Familiarity with medical terminology and patient care procedures.
• Experience using EMR systems and maintaining patient charts.

Responsibilities

• Receive and manage 30+ flags daily from the surgery scheduler in EMR.
• Complete clearances by contacting patients and offices for tests and documents.
• Monitor clearance fax folder for incoming documents.
• Handle up to 10 calls per patient or office, leaving messages as needed.
• Communicate delays to the patient support team and update charts.
• Ensure all clearances are completed before the pre-op date.

Skills

Travel flexibility

Transportation

Clinical procedures knowledge

Medical terminology

Clinical equipment familiarity

Blood handling procedures

Universal precautions

Vital signs measurement

EMR software

CPR certification

Education

High School diploma or equivalent

Medical Assistant program graduation

Tools

Electronic Medical Record (EMR) software

Job description

About OrthoArizona:

At OrthoArizona, we are bringing the best together. Our organization was created to help serve ALL orthopedic and podiatry needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers including physical and occupational therapists.

About OrthoArizona:

At OrthoArizona, we are bringing the best together. Our organization was created to help serve ALL orthopedic and podiatry needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers including physical and occupational therapists. Today we are one of Arizona's largest privately owned and most comprehensive orthopedic practices with more than 75 locally and nationally renowned providers across 30 locations, in addition to 2 ambulatory surgical centers and in house state of the art MRI capabilities. At OrthoArizona we are committed to best-in-class patient care, being a pioneer in research and technology, and most importantly, rewarding and recognizing our employees.

As a Pre-Surgical Clearance Coordinator with OrthoArizona, you will get to:

• Receive and manage 30+ flags daily from the surgery scheduler in EMR
• Complete clearances timely by contacting patients to confirm completion of requested tests, PCP/specialists offices to request faxed documents, including clearance letters, labs, chest X-rays, and EKGs to be faxed.
• Regularly monitor the clearance fax folder for incoming documents.
• Manage frequent calls, which may include up to 10 calls per patient or specialist office. Leave messages for clinics, follow up on calls, and handle situations where hold times are lengthy
• Communicate with various members of the patient support team on any delays in clearances
• Update patient charts and tracker as clearances are received, follow up with offices if clearances are not received by the pre-op date.
• Continuously manage and progress through the task list to ensure all responsibilities are met efficiently.

Qualifications:

• Willingness to travel across multiple sites.
• Must have reliable transportation.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Working knowledge of medical terminology and anatomy.
• Familiarity with equipment and instruments necessary to deliver patient care.
• Knowledge of handling blood products and disposing of contaminated items.
• Knowledge of universal precautions.
• Ability to take vital signs and record results.
• Understand/Perform training on electronic medical record software.
• Continue to expand knowledge of electronic medical record software as updates occur.
• High School diploma or equivalent required.
• Graduation from an accredited Medical Assistant program.
• Current CPR certification.

Full Time Benefits:

• Robust paid time off package including, sick time, holidays, & paid time off!
• Medical with multiple different plan options.
• Health Savings account + company contributions.
• Dental & Vision insurance.
• 401(k)
• Pet Discount Plan.
• ID Theft protection & Legal assistance.