Pre-Services Specialist: Insurance & Scheduling

Concord Hospital; Concord (NH); On-site; USD 25,000 - 33,000; Full time

Job summary

Concord Hospital is seeking a Pre Services Representative to support patient access and revenue cycle processes. The role includes insurance verification, pre-authorization, scheduling, and data entry in a fast-paced outpatient setting.

The candidate should have a high school diploma and at least three years of healthcare experience, with strong communication and teamwork required to succeed in a collaborative environment at the S. Main Street Concord location.

Qualifications

• Must have strong communication and customer service skills.
• Experience in a healthcare setting with insurance/payment workflows is preferred.
• Proven ability to work in a team and handle sensitive information.

Responsibilities

• Perform insurance verification and pre-authorization for outpatient imaging and testing.
• Schedule, reschedule, and cancel appointments and enter data into patient systems.
• Verify benefits and approvals, communicate with payers, patients, and providers.
• Enter information and respond to cost of care requests with accuracy and efficiency.
• Maintain professional communication and adhere to scheduling guidelines.

Skills

Communication skills

Critical thinking

Problem solving

Interpersonal skills

Teamwork

Education

High school diploma or GED

Tools

Schapptbook

PowerChart

Microsoft Office

Job description

Concord Hospital is seeking a Pre Services Representative to support patient access and revenue cycle processes. The role includes insurance verification, pre-authorization, scheduling, and data entry in a fast-paced outpatient setting.

The candidate should have a high school diploma and at least three years of healthcare experience, with strong communication and teamwork required to succeed in a collaborative environment at the S. Main Street Concord location.