REP, PRE SERVICES

Pomona Valley Hospital Medical Center; Pomona (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Weekend shift differential

Job summary

Pomona Valley Hospital Medical Center seeks a dedicated registrar to pre-register and schedule patient appointments, ensuring accurate data and courteous service.

You will verify insurance benefits, eligibility, and required pre-authorizations, communicating payor requirements to patients and securing valid referrals for procedures. Strong MS Office and health system experience preferred.

This on-site role requires sharp attention to detail, teamwork with billing and clinical staff.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years' experience in a hospital or medical office setting, including registration knowledge.
• Knowledge of medical terminology.
• Experience with PC, fax, telephone, scanner, copy machine, Microsoft Office and Outlook.
• Knowledge of CPT and HCPC codes.

Responsibilities

• Provide efficient, accurate, and effective customer-focused communication services to enhance patient experience.
• Pre-register, schedule, cancel and reschedule patient appointments.
• Verify insurance benefits, eligibility, and pre-authorizations for scheduled services.
• Ensure all account activity is timely and thoroughly documented.
• Communicate and inform patients on payor requirements to ensure compliance.
• Validate that referrals/pre-certifications/authorizations are on file and valid.

Skills

Registration knowledge

Medical terminology

CPT/HCPC codes knowledge

PC

Fax

Telephone

Scanner

Copy machine

Microsoft Office

Outlook

Education

High school diploma or equivalent

Tools

MS Office

Job description

Position Summary:

Provide efficient, accurate, and effective customer-focused communication services to enhance our patient's experience. Pre-register, schedule, cancel and reschedule patient appointments. Responsible for the timely verification of patient medical insurance benefits, insurance eligibility, benefits and pre-authorization/ pre-certification/referrals. Ensures that all account activity is timely and thoroughly documented. Communicate and informs patients on payor requirements to ensure compliance. Validates that all necessary referrals, pre-certifications and/or authorizations for scheduled services is on file and valid for scheduled procedures. May perform other duties as assigned.

Required Qualifications:

High school diploma or equivalent. Minimum of 2 years' experience in a hospital or medical office setting, including registration knowledge. Knowledge of medical terminology. Utilization of systems: PC, fax, telephone, scanner, copy machine, Microsoft Office and Outlook programs. Knowledge of CPT and HCPC codes.

[ Preferred Qualifications]

Some college courses completed in business communication or data entry. Minimum one (1) year experience with insurance verification in a healthcare setting; minimum one (1) year experience with scheduling patient appointments. Working knowledge of insurance and billing requirements, county, state & charity aid programs. Computer literate and knowledge of applications relative to admitting functions.

Salary Range: $23.33 - $32.83 hourly.Salary will be commensurate with experience.

As part of our ongoing effort to remain an employer of choice, eligible employees who work qualifying weekend shifts receive a competitive weekend rate.