Pre-Sales Support Analyst

Vitality Group; Chicago (IL); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Life insurance

AD&D

Disability insurance

PTO

Holidays

Summer Fridays

Parental leave

Wellness resources

Job summary

Vitality Group is seeking a detail-oriented Pre-Sales Support Analyst in Chicago to back the sales team with RFPs/RFIs, client presentations, and pre-sales materials. The role emphasizes precise writing, editing, and timely delivery across teams.

The ideal candidate has 0–2 years of professional experience, a relevant bachelor’s degree, and strong MS Office skills. You will collaborate with sales and subject-matter experts to ensure high-quality responses, maintain content libraries, and support

Qualifications

• 0–2 years of professional experience in sales support, business operations, marketing, communications, administration, customer service, or related field.
• Bachelor’s degree inBusiness Administration, Marketing, Communications, English, Health Administration, or related field.
• Strong written and verbal communication skills.
• Excellent proofreading and attention to detail.
• Strong organizational and time management abilities.
• Basic project coordination skills.
• Critical thinking and problem-solving capabilities.
• Ability to manage multiple priorities and deadlines.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Ability to collaborate across functions and build positive working relationships.
• Commitment to high-quality, accurate work.

Responsibilities

• Assist in the preparation and completion of RFPs, RFIs, questionnaires, and other sales support materials.
• Draft, edit, and proofread proposal responses, executive summaries, cover letters, and client-facing documents.
• Coordinate with subject matter experts to gather information for proposal responses and sales materials.
• Maintain and update the proposal content library and knowledge management systems.
• Ensure proposal submissions are accurate, well-formatted, and completed within deadlines.
• Support sales teams in developing customized responses and presentations for prospective clients.
• Track proposal deadlines, requirements, and deliverables using project management tools.
• Identify opportunities to improve proposal processes, templates, and content accuracy.
• Assist with special projects and administrative activities related to the sales cycle and business development.
• Other duties as assigned

Skills

Written communication

Verbal communication

Proofreading

Organization

Time management

Project coordination

MS Office

Education

Bachelor’s degree

Tools

Salesforce

SharePoint

Proposal automation tools

Responsive

Job description

The Pre-Sales Support Analyst is responsible for supporting the sales organization by assisting with Requests for Proposals (RFPs), Requests for Information (RFIs), client presentations, and other pre-sales documentation. This role works closely with Sales Directors, subject matter experts, and internal stakeholders to ensure timely, accurate, and high-quality responses to prospective clients.

The ideal candidate is highly organized, detail-oriented, and possesses strong written communication skills. They thrive in a fast-paced environment, can manage multiple priorities, and are eager to learn about the organization's products, services, and value proposition.

Key Responsibilities

• Assist in the preparation and completion of RFPs, RFIs, questionnaires, and other sales support materials.
• Draft, edit, and proofread proposal responses, executive summaries, cover letters, and client-facing documents.
• Coordinate with subject matter experts to gather information needed for proposal responses and sales materials.
• Maintain and update the proposal content library and knowledge management systems.
• Ensure proposal submissions are accurate, well-formatted, and completed within established deadlines.
• Support sales teams in developing customized responses and presentations for prospective clients.
• Track proposal deadlines, requirements, and deliverables using project management tools and processes.
• Identify opportunities to improve proposal processes, templates, and content accuracy.
• Assist with special projects and administrative activities related to the sales cycle and business development efforts.
• Other duties as assigned

Salary Range: $60,000-$75,000

Required

• 0 to 2 years of professional experience in sales support, business operations, marketing, communications, administration, customer service, or related field.
• Bachelor’s degree in Business Administration, Marketing, Communications, English, Health Administration, or a related field.
• Strong written and verbal communication skills.
• Excellent proofreading and attention to detail.
• Strong organizational and time management abilities.
• Basic project coordination skills.
• Critical thinking and problem-solving capabilities.
• Ability to manage multiple priorities and deadlines.
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to work collaboratively across functions and build positive working relationships.
• Commitment to producing high-quality, accurate work.

Preferred

• Internship, co-op, or project experience involving business writing, research, or document management is preferred.
• Experience supporting RFPs, proposals, bids, or client-facing business communications.
• Exposure to healthcare, insurance, employee benefits, wellness, or technology industries.
• Experience using AI tools
• Recent graduates with strong academic achievement and internship experience are encouraged to apply.
• Knowledge of Salesforce, Responsive, SharePoint, or similar content management systems.
• Experience working with proposal automation tools.
• Familiarity with employee benefits, wellness, or healthcare terminology.

• Medical, Dental and Vision
• 401(k) with company match
• Company paid Life, AD&D Short and Long term disability insurance
• Generous PTO, Holidays and Summer Fridays
• 100% paid parental leave
• Wellness Resources