Pre-Sales Support Analyst

Vitality Group Inc.; Chicago (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) with company match

Company paid Life, AD&D Short and Long

disability insurance

Generous PTO, Holidays and Summer Frid

100% paid parental leave

Wellness Resources

Job summary

The Vitality Group Inc. in Chicago is seeking a Pre-Sales Support Analyst to assist the sales team with RFPs, RFIs, client presentations, and pre-sales documentation.

You will coordinate with sales directors, SMEs, and stakeholders to ensure timely, accurate responses and high-quality materials delivered to prospective clients. This role requires strong written and verbal communication, excellent proofreading, and the ability to manage multiple priorities and deadlines using MS Office and

Qualifications

• 0–2 years of professional experience in sales support, business operations, marketing, or related field.
• Bachelor's degree in Business Administration, Marketing, Communications, English, Health Administration, or related field.
• Strong written and verbal communication skills.
• Excellent proofreading and attention to detail.
• Strong organizational and time management abilities.
• Basic project coordination skills.
• Critical thinking and problem-solving capabilities.
• Ability to manage multiple priorities and deadlines.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
• Ability to work across functions and build positive relationships.
• Commitment to producing high-quality, accurate work.

Responsibilities

• Assist in the preparation and completion of RFPs, RFIs, questionnaires, and sales materials.
• Draft, edit, and proofread proposal responses, executive summaries, cover letters, and client-facing documents.
• Coordinate with subject matter experts to gather information for proposals and sales materials.
• Maintain and update proposal content library and knowledge management systems.
• Ensure proposals are accurate, well-formatted, and submitted on time.
• Support sales teams with customized responses and presentations.
• Track proposal deadlines, requirements, and deliverables using project management tools.
• Identify opportunities to improve proposal processes and content accuracy.
• Assist with special projects and administrative activities related to the sales cycle.

Skills

Written communication

Verbal communication

Proofreading

Time management

MS Office

Cross-functional teamwork

Attention to detail

Education

Bachelor's degree in Business Administration

Tools

Salesforce

SharePoint

Proposal automation tools

Job description

The Pre-Sales Support Analyst is responsible for supporting the sales organization by assisting with Requests for Proposals (RFPs), Requests for Information (RFIs), client presentations, and other pre-sales documentation. This role works closely with Sales Directors, subject matter experts, and internal stakeholders to ensure timely, accurate, and high-quality responses to prospective clients.

Key Responsibilities

• Assist in the preparation and completion of RFPs, RFIs, questionnaires, and other sales support materials
• Draft, edit, and proofread proposal responses, executive summaries, cover letters, and client-facing documents
• Coordinate with subject matter experts to gather information needed for proposal responses and sales materials
• Maintain and update the proposal content library and knowledge management systems
• Ensure proposal submissions are accurate, well-formatted, and completed within established deadlines
• Support sales teams in developing customized responses and presentations for prospective clients
• Track proposal deadlines, requirements, and deliverables using project management tools and processes
• Identify opportunities to improve proposal processes, templates, and content accuracy
• Assist with special projects and administrative activities related to the sales cycle and business development efforts
• Other duties as assigned

Salary Range: $60,000-$75,000

Requirements

Required

• 0 to 2 years of professional experience in sales support, business operations, marketing, communications, administration, customer service, or related field
• Bachelor's degree in Business Administration, Marketing, Communications, English, Health Administration, or a related field
• Strong written and verbal communication skills
• Excellent proofreading and attention to detail
• Strong organizational and time management abilities
• Basic project coordination skills
• Critical thinking and problem-solving capabilities
• Ability to manage multiple priorities and deadlines
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams
• Ability to work collaboratively across functions and build positive working relationships
• Commitment to producing high-quality, accurate work

Preferred

• Internship, co-op, or project experience involving business writing, research, or document management is preferred
• Experience supporting RFPs, proposals, bids, or client-facing business communications
• Exposure to healthcare, insurance, employee benefits, wellness, or technology industries
• Experience using AI tools
• Recent graduates with strong academic achievement and internship experience are encouraged to apply
• Knowledge of Salesforce, Responsive, SharePoint, or similar content management systems
• Experience working with proposal automation tools
• Familiarity with employee benefits, wellness, or healthcare terminology

Benefits

• Medical, Dental and Vision
• 401(k) with company match
• Company paid Life, AD&D Short and Long term disability insurance
• Generous PTO, Holidays and Summer Fridays
• 100% paid parental leave
• Wellness Resources