Sales Operations Coordinator (6655)

Paycom; Indianapolis (IN); Hybrid; USD 58,000 - 62,000; Full time

Job summary

Paycom is seeking a Sales Operations Coordinator to support proposal development, onboarding, and cross-functional processes in a remote Indianapolis-based role. You will help prepare proposals, coordinate internal workflows, and track onboarding activities from sales to implementation, ensuring efficient client transitions.

The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment, with occasional virtual

Qualifications

• Bachelor’s degree in Business, Communications, Healthcare Administration, Marketing, or related field preferred.
• 2–5 years of experience in proposal coordination, sales support, or related fields preferred.
• Experience supporting RFP responses, onboarding coordination, account management support, or cross-functional operations desirable.
• Preferred experience in regulated industries such as Healthcare, Government Contracting, or related sectors.

Responsibilities

• Support development, coordination, and timely submission of RFPs, RFQs, and other solicitations.
• Monitor opportunities and deadlines; coordinate input from internal teams and ensure requirements are met.
• Maintain proposal content, templates, documentation, and reporting in RFPIO, SharePoint, and related systems.
• Support new client onboarding and cross-functional coordination from sales through go-live.

Skills

Organizational skills

Detail-oriented

Collaboration

Prioritization

Education

Bachelor’s degree or equivalent

Tools

CRM

SharePoint

RFPIO

Microsoft Office

Adobe Acrobat

Job description

Job Details: Level: Experienced, Job Location: Remote - Indianapolis, IN 46241, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $58,000.00 - $62,000.00 Salary, Travel Percentage: Negligible, Job Shift: Day, Sales Operations Coordinator

The ideal candidate is highly organized, detail-oriented, collaborative, and capable of managing multiple priorities in a fast-paced environment.

Fully remote position with occasional virtual team meetings

Job Summary

The Sales Operations Coordinator supports proposal development, business development operations, and client onboarding coordination activities to improve operational efficiency and ensure successful client transitions from sales to implementation. Working closely with the Sales Operations Manager, this role assists with the preparation and submission of: Proposals, coordination of internal workflows, tracking of onboarding activities, and communication between cross-functional teams.

Proposal & RFP Responsibilities

• Support the development, coordination, and timely submission of RFPs, RFQs, and other solicitations.
• Monitor opportunities and deadlines, coordinate input from internal teams, and ensure proposal requirements are complete and accurate.
• Maintain proposal content, templates, documentation, and reporting within Responsive (RFPIO), SharePoint, and related systems.
• Utilize Microsoft Office, Adobe Acrobat, CRM, and other business tools to prepare proposals, manage workflows, and track activity.

Sales Operations & Client Onboarding

• Support new client onboarding and operational transitions from sales commitment through implementation and go-live.
• Coordinate onboarding requirements, milestones, meetings, training, and follow-up across Sales and internal operational teams.
• Maintain accurate CRM records, onboarding documentation, workflow trackers, and other operational materials.
• Support contract-related requests, cross-functional initiatives, and ongoing process improvements as business needs evolve.

Qualifications & Experience

• Bachelor’s degree in Business, Communications, Healthcare Administration, Marketing, or a related field preferred; equivalent professional experience will be considered.
• 2-5 years of experience in proposal coordination, sales support, business operations, project coordination, healthcare administration, or related fields preferred.
• Experience supporting RFP responses, onboarding coordination, account management support, or cross-functional business operations is highly desirable.
• Preferred experience in industries such as Criminal Justice, Toxicology, Healthcare, Government Contracting, or related regulated industries.

Skills and Competencies

• Exceptional attention to detail and commitment to producing high-quality, compliant proposals.
• Strong written and verbal communication skills with the ability to collaborate across departments.
• Project management and organizational skills, with the ability to prioritize multiple deadlines.
• Ability to work independently in a fast-paced, deadline-driven environment.
• Experience maintaining accurate CRM records and operational documentation.
• Ability to identify process gaps and recommend workflow improvements.
• Comfortable working across multiple software platforms and operational systems.

Work Environment & Expectations.

• Must be available to support business-critical deadlines, which may require occasional evening or weekend work