Pre-Sales Phone Agent: Qualify Leads & Delight Customers

Carchex, LLC; Northern (KY); Hybrid; USD 23,000 - 37,000; Full time

Benefits offered by this job

Paid training

Medical, Dental & Vision Insurance

Carchex 401(k) with company match

Life Insurance

Job summary

Join CARCHEX as a Pre-Sales Phone Agent. You will be the first point of contact for customers interested in our vehicle protection plans, bringing a positive attitude and strong communication to every call. This full-time role is based at our Hunt Valley, MD headquarters and offers weekly bonuses and a path to higher earnings.

You will qualify customers, gather information, and connect them with a Sales Representative to ensure an exceptional onboarding experience.

Qualifications

• Positive attitude and strong communication skills.
• Basic computer proficiency required.
• Willingness to learn and accept coaching.

Responsibilities

• Connect with customers from across the country and build rapport.
• Ask qualifying questions and verify customer information.
• Introduce customers to CARCHEX vehicle protection solutions.

Skills

Phone etiquette

Customer service

Communication skills

Basic computer skills

Job description

Join CARCHEX as a Pre-Sales Phone Agent. You will be the first point of contact for customers interested in our vehicle protection plans, bringing a positive attitude and strong communication to every call. This full-time role is based at our Hunt Valley, MD headquarters and offers weekly bonuses and a path to higher earnings.

You will qualify customers, gather information, and connect them with a Sales Representative to ensure an exceptional onboarding experience.