Pre-Sales Phone Agent: Engaging Customer Qualifier

CARCHEX; Cockeysville (MD); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with a competitive companymatch

Paid training

Job summary

CARCHEX is seeking a Pre-Sales Phone Agent in Hunt Valley, MD. You’ll be the first contact for customers wanting to learn about our vehicle protection plans. Bring a positive attitude, strong phone presence, and excellent listening skills to create an outstanding customer experience from the first call.

You’ll qualify leads, gather information, and connect qualified customers with a Sales Representative. This full-time role offers paid training, supportive coaching, and growth opportunities in a

Qualifications

• Positive phone presence and excellent communication skills.
• Strong listening and rapport-building abilities.
• Basic computer proficiency and willingness to learn.

Responsibilities

• Connect with customers from across the country.
• Build rapport through friendly conversations.
• Qualify questions and verify customer information.
• Introduce customers to vehicle protection solutions.
• Seamlessly connect qualified customers with a Sales Representative.
• Create an outstanding customer experience on every call.

Skills

Phone presence

Communication

Active listening

Basic computer

Job description

CARCHEX is seeking a Pre-Sales Phone Agent in Hunt Valley, MD. You’ll be the first contact for customers wanting to learn about our vehicle protection plans. Bring a positive attitude, strong phone presence, and excellent listening skills to create an outstanding customer experience from the first call.

You’ll qualify leads, gather information, and connect qualified customers with a Sales Representative. This full-time role offers paid training, supportive coaching, and growth opportunities in a