Pre-Sales Engineer

Corporate Business Solutions; Springfield (MO); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

iPhone and corporate car

Job summary

Corporate Business Solutions is seeking a Pre-Sales Engineer to support our cloud and managed services. You will design solutions for customers, assist the sales team, and ensure a positive customer experience across multiple projects.

The role requires strong communication, installation and maintenance coordination, and collaboration with hardware, software, and networking teams. A professional appearance is essential.

Qualifications

• 3–5 years of related experience in technical presales
• Technical knowledge of Windows Server 2003/2008 R2/2012/7/8
• Working knowledge of Exchange, SQL Server versions
• VMware vSphere 5.x
• IP voice and data network experience
• Experience with IaaS, SaaS, and DaaS
• Linux experience is a plus

Responsibilities

• Assist sales team with project management for complex presales proposals
• Assist sales team with technical aspects of account planning and opportunity development
• Complete technical sections for RFIs, RFQs, and RFPs
• Develop a solution proposal, BOM and SOW
• Assist professional services teams in understanding and completing the SOW
• Maintain thorough documentation
• Complete time reporting in a timely fashion

Skills

Presales experience

Customer focus

Project management

Documentation

Strong communication

Education

CCNA Routing and Switching

Microsoft certifications (plus)

Tools

Windows Server

Exchange Server

SQL Server

VMware vSphere

LAN/WAN

Job description

The PreSalesEngineer will support our growing cloud and managed service business. TheEngineer will be responsible for providing presalessupport and assisting the sales team bydesigning solutions for new and existing customers. The Engineer must be able to stayorganized, work on multiple projects simultaneously and focus on the customer experience.In addition, the Engineer will provide installation, monitoring, and maintenance support for thehardware, software and communication teams. Professional appearance and strongcommunication skills are required.

RESPONSIBILITIES:

• Duties as assigned
• Assist sales team with project management for complex presalesproposals
• Assist sales team with technical aspects of account planning and opportunitydevelopment
• Complete technical sections for request for information (RFI), request for quote (RFQ)and request for proposal (RFP)
• Assist sales team in collecting customer requirements and determining arecommended solution
• Develop a solution proposal, bill of materials (BOM) and statement of work (SOW)
• Assist professional services teams in understanding and completing the SOW
• Assist management in identifying areas for solution development
• Assist management with helping improve procedures and functions
• Complete time reporting in a timely fashion
• Maintain thorough documentation

EXPERIENCE:

• 3 – 5years of related experience in technical presalesor equivalent combination ofeducation, training and experience
• Technical knowledge of Microsoft Windows Server 2003, 2008 R2, 2012, Windows 7and Windows 8
• Working knowledge of Microsoft Exchange 2003, 2007, 2010, 2013, Microsoft SQL2005, 2008 R2, 2012 and 2014
• Technical knowledge of VMware vSphere 5.1 and 5.5
• IP voice and data network experience
• Working knowledge of LAN / WAN
• Experience with IaaS, SaaS and DaaS
• Experience with wireless surveying is a plus, but not required
• Experience with Linux is a plus, but not required

EDUCATION/CERTIFICATION:

• Continuing education
• CCNA Routing and Switching (or better)
• Microsoft certifications are a plus, but not required

COMPENSATION:

This position offers a competitive salary with a complete benefits package, including medical, dental, and vision insurance, matching 401K, paid time off, iPhone and corporate car.