Pre-Sales Network Engineer

Multilink Solutions Inc; Cincinnati (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

Multilink Solutions Inc in Cincinnati, Ohio is seeking a motivated Presales Network Engineer to join our growing team. This role combines technical engineering with customer consultation and account management responsibilities, focusing on understanding customer requirements and designing networking solutions.

The ideal candidate should have a strong networking background and excellent communication skills, capable of preparing proposals and supporting project delivery. Preferred qualifications include experience with vendors like Cisco and Ubiquiti, and relevant networking certifications.

Qualifications

• Bachelor's or Master's Degree in Network Engineering, Computer Science, or related field.
• Strong understanding of networking fundamentals.
• Excellent verbal and written communication skills.
• Strong problem-solving and customer service abilities.

Responsibilities

• Serve as a technical advisor for customers seeking networking solutions.
• Design wired and wireless network solutions for various environments.
• Manage and maintain assigned customer accounts and relationships.
• Prepare network diagrams and technical proposals.

Skills

Networking fundamentals

TCP/IP

Routing and Switching

VLANs

Wireless Networking

Network Security

Fiber Optic Infrastructure

Customer service

Problem-solving

Communication

Education

Bachelor's degree in related field

Tools

MikroTik

Ubiquiti

Cisco

Aruba

Job description

Multilink Solutions is a growing networking solutions provider, systems integrator, and distributor serving customers throughout the United States. We provide network design, consulting, implementation, and support services while distributing products from leading networking manufacturers. Our customers include businesses, schools, government organizations, ISPs, and enterprise clients.

We are seeking a motivated and technically skilled Presales Network Engineer to join our team. This position combines technical engineering, customer consultation, account management, and hands‑on deployment responsibilities.

Position Summary

The Presales Network Engineer will work closely with customers to understand their networking requirements, design solutions, prepare proposals, and support successful project delivery. The ideal candidate will have a strong networking background, excellent communication skills, and the ability to translate customer needs into practical technical solutions.

Key Responsibilities

• Serve as a technical advisor for customers seeking networking solutions.
• Answer customer calls, emails, and inquiries regarding network products and services.
• Conduct discovery discussions to understand customer requirements and business objectives.
• Design wired and wireless network solutions for commercial, industrial, educational, and enterprise environments.
• Prepare network diagrams, bills of materials (BOMs), scopes of work, and technical proposals.
• Manage and maintain assigned customer accounts and develop long‑term customer relationships.
• Provide consultation services and technical recommendations based on customer needs and budgets.
• Collaborate with sales and operations teams to ensure successful project execution.
• Assist with product selection from multiple networking manufacturers and technology platforms.
• Participate in site surveys, network assessments, and solution planning activities.
• Support installation, configuration, testing, and troubleshooting of networking equipment when required.
• Maintain technical knowledge of networking technologies, products, and industry trends.
• Document customer interactions, project details, and technical recommendations.

Required Qualifications

• Bachelor's degree/ Master's Degree in Network Engineering, Computer Science, Information Technology, Electrical Engineering, or a related technical field.
• Strong understanding of networking fundamentals, including:
• TCP/IP
• Routing and Switching
• VLANs
• Wireless Networking
• Network Security
• Fiber Optic Infrastructure
• Excellent verbal and written communication skills.
• Strong problem‑solving and customer service abilities.
• Ability to work effectively in a fast‑paced small business environment.
• Ability to manage multiple customer accounts and projects simultaneously.
• Valid driver's license and willingness to travel occasionally to customer sites.

Preferred Qualifications

• Experience with networking vendors such as MikroTik, Ubiquiti, Ruckus, Cisco, Aruba, TP‑Link, Grandstream, or similar platforms.
• Experience with network design, implementation, or technical support.
• Knowledge of wireless site surveys and network assessment methodologies.
• Experience preparing technical proposals and solution recommendations.

Certifications (Preferred but Not Required)

The following certifications are beneficial but not mandatory:

• CompTIA Network+
• CWNA
• Other relevant networking certifications