Pre-Sales Call Center Rep — Paid Training & Growth

Carchex; Northern (KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company-Paid Life Insurance

Disability Insurance

401(k) with company match

Paid Time Off

Job summary

CARCHEX is seeking Call Center Representatives for Lead Qualification and Sales Support on a full-time basis at our Hunt Valley, MD headquarters. If you enjoy engaging with customers by phone and helping them learn about vehicle protection, this role is for you.

As a Pre-Sales/Customer Service agent, you will qualify leads, answer questions, and connect customers with Sales. We offer competitive hourly pay, paid training, ongoing coaching, and a collaborative environment to grow your career at

Qualifications

• Experience in customer service or call center is a plus.
• Strong verbal communication and a friendly, professional phone manner.
• Ability to listen actively and ask clarifying questions.

Responsibilities

• Qualify leads and identify customer needs.
• Provide information on CARCHEX vehicle protection solutions.
• Connect qualified customers with the Sales team.
• Deliver a professional, customer-first experience on every call.

Skills

Phone presence

Communication

Active listening

Computer proficiency

Team player

Job description

CARCHEX is seeking Call Center Representatives for Lead Qualification and Sales Support on a full-time basis at our Hunt Valley, MD headquarters. If you enjoy engaging with customers by phone and helping them learn about vehicle protection, this role is for you.

As a Pre-Sales/Customer Service agent, you will qualify leads, answer questions, and connect customers with Sales. We offer competitive hourly pay, paid training, ongoing coaching, and a collaborative environment to grow your career at