Pre-Litigation Operations Manager

Anderson Injury Lawyers; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Anderson Injury Lawyers in Dallas, Texas is seeking a Pre-Litigation Team Manager to lead the team moving cases from intake through settlement, ensuring timeliness and quality across a high-volume practice.

You will supervise case managers and assistants, coach on performance, implement SOPs for treatment, demand packages, liens, and settlements, monitor KPIs, and roll out process improvements with leadership. Experience with Filevine is preferred.

Qualifications

• 3+ years in personal injury case management.
• 1–2 years in a supervisory role.
• Strong knowledge of the pre-litigation lifecycle: treatment, demand, negotiation, and disbursement.
• Experience with Filevine or comparable case management software.
• Excellent organizational and communication skills.

Responsibilities

• Lead and develop a team of case managers and assistants handling pre-litigation personal injury cases from intake through settlement.
• Monitor caseloads, case aging, and file quality to identify bottlenecks and keep cases moving toward timely resolution.
• Set clear performance expectations and conduct regular one-on-ones, coaching, and formal reviews.
• Own and enforce standard operating procedures for treatment monitoring, demand packages, lien resolution, and settlement handoff.
• Track team KPIs and report on performance to firm leadership.
• Audit case files with Filevine to ensure accuracy and audit-readiness.
• Assist in hiring, onboarding, and training for new pre-litigation staff.
• Help identify and roll out process improvements as the team grows.

Skills

Team management

Case management

Client communication

Process improvement

Education

Bachelor's degree preferred

Tools

Filevine

Job description

Anderson Injury Lawyers in Dallas, Texas is seeking a Pre-Litigation Team Manager to lead the team moving cases from intake through settlement, ensuring timeliness and quality across a high-volume practice.

You will supervise case managers and assistants, coach on performance, implement SOPs for treatment, demand packages, liens, and settlements, monitor KPIs, and roll out process improvements with leadership. Experience with Filevine is preferred.