Pre-Litigation Department Lead — Legal Operations

The Ward Law Group; Miami (FL); Hybride; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) Retirement Plan – Pre-tax and R

Life Insurance

Disability insurance

HSA & DCFSA

Tuition Assistance

Paid time off

Paid holidays

Employee Assistance Program

Résumé du poste

The Ward Law Group is a respected Plaintiff Personal Injury law firm seeking a senior operations professional to lead a specialized team in Miami, FL. This role focuses on managing and developing the department, driving efficiency, and ensuring compliant settlement processes.

You will oversee day-to-day operations, coordinate with attorneys, and implement improvements that enhance outcomes for clients and the firm.

Qualifications

• 5+ years in medical lien reductions and hospital negotiations at a Plaintiff PI law firm.
• 3+ years leading or managing a legal team in a Plaintiff PI firm.
• Proven success managing departmental performance with metrics (productivity/quality/turnaround).
• Bilingual English and Spanish required.

Responsabilités

• Oversee daily department operations, workflow, and productivity to ensure timely caseresolution.
• Review and assist with complex hospital, medical provider, and lien negotiations.
• Monitor departmental performance, quality, and turnaround times while implementing process improvements.
• Collaborate with attorneys and firm leadership to resolve escalated matters and improve operational performance.
• Review settlement documentation for accuracy and ensure compliance with firm policies and regulations.
• Recruit, train, and conduct performance evaluations for team members.

Connaissances

Medical lien reductions

Hospital negotiations

Team leadership

Process improvement

Bilingual English/Spanish

Litify (Salesforce)

Outils

Litify

Description du poste

The Ward Law Group is a respected Plaintiff Personal Injury law firm seeking a senior operations professional to lead a specialized team in Miami, FL. This role focuses on managing and developing the department, driving efficiency, and ensuring compliant settlement processes.

You will oversee day-to-day operations, coordinate with attorneys, and implement improvements that enhance outcomes for clients and the firm.