Pre-Litigation Case Manager - Personal Injury

Farah & Farah; Jacksonville (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) with matching contributions

Health insurance

Life insurance

Short-term disability

Paid time off

Health savings account

Referral program

Job summary

Farah & Farah is seeking a Pre-Suit Case Manager in Jacksonville, FL to manage cases, gather essential documents, and negotiate settlement offers. You will supervise a dedicated full-time legal assistant, maintain client communication, and open new files with initial contact.

Conduct investigations, verify insurance, oversee medical care, and schedule appointments. You will monitor case status, review medical records, and organize files in preparation for demand writers, ensuring timely,

Qualifications

• Strong organizational skills to manage multiple tasks.
• Excellent verbal and written communication skills.
• Ability to empathize and interact effectively with clients.
• Determination to achieve the best outcomes for clients.
• Bilingual skills are a plus.
• Consistent attendance, reliability and integrity.
• Strong problem-solving and attention to detail.

Responsibilities

• Manage and negotiate cases with insurance companies.
• Effectively handle a full caseload.
• Supervise a dedicated full-time legal assistant.
• Maintain regular communication with clients.
• Open new files and establish initial client contact, ensuring ongoing communication.
• Conduct thorough investigations for each case, gathering and analyzing relevant information.
• Enter data into the ATO database.
• Verify insurance coverage and liability issues, maintaining contact with insurance providers.
• Oversee client medical care while communicating with clients and medical professionals.
• Schedule medical appointments and explain procedures and related documentation to clients.
• Continuously monitor case status and review medical records.
• Organize and maintain case files in preparation for demand writers.

Skills

Organizational skills

Verbal & written comms

Client empathy

Results-driven

Passionate work ethic

Problem-solving

Reliability

Bilingual

Job description

Farah & Farah is seeking a Pre-Suit Case Manager in Jacksonville, FL to manage cases, gather essential documents, and negotiate settlement offers. You will supervise a dedicated full-time legal assistant, maintain client communication, and open new files with initial contact.

Conduct investigations, verify insurance, oversee medical care, and schedule appointments. You will monitor case status, review medical records, and organize files in preparation for demand writers, ensuring timely,