Pre-Litigation Case Manager: Fast-Paced, Client-Focused

Dmlawusa; Wichita (KS); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) with up to a 4% match

3 weeks of paid time off

Paid holidays

Great work/life balance

Free on-site parking

Job summary

DM Injury Law, LLC is seeking a highly organized, people-focused Pre-Litigation Case Manager to support attorneys from initial intake through early case development. The role emphasizes timely communication, efficient organization, and teamwork to move matters forward.

Strong phone etiquette and client-facing interaction are essential as you provide updates and coordinate with clients while maintaining a high-volume caseload in a fast-paced environment.

Qualifications

• High school diploma required.
• 1+ year of customer service, administrative, or office experience.
• Polished telephone and email communication skills.
• Basic proficiency with Microsoft Office.

Responsibilities

• Communicate with clients daily by phone, email, and other channels.
• Manage a high number of cases (200+) and help keep them moving forward.
• Prepare case documents and gather supporting information.
• Review and organize medical records and billing documents.
• Draft basic letters and emails to clients and other parties.
• Handle incoming faxes and mail and file them appropriately.
• Track cases from start to finish to ensure steady progress.

Skills

Customer service

Phone communication

Email communication

Education

High school diploma

Tools

Microsoft Office

Job description

DM Injury Law, LLC is seeking a highly organized, people-focused Pre-Litigation Case Manager to support attorneys from initial intake through early case development. The role emphasizes timely communication, efficient organization, and teamwork to move matters forward.

Strong phone etiquette and client-facing interaction are essential as you provide updates and coordinate with clients while maintaining a high-volume caseload in a fast-paced environment.