PRAMS Interview Specialist — Public Health Data

LSU New Orleans; New Orleans (LA); On-site; USD 37,000 - 47,000; Full time

Job summary

LSU New Orleans, Department OPH-Bureau of Family Health, seeks a detail-oriented professional to support PRAMS phone operations in Louisiana. The role focuses on completing telephone interviews per CDC PRAMS protocol, performing data entry, and ensuring data quality across survey processes.

Responsibilities include batch management in PRAMS systems, training compliance, and assisting with mail processing, rewards tracking, and weekly reporting to the Statewide Surveillance Manager.

Qualifications

• Requires a Bachelor's degree or higher; or an Associate's degree plus 3 years of professional experience, or 6 years of professional work experience.
• Strong analytical and organizational skills; effective time management.
• Great attention to detail and follow up.
• Ability to manage projects, assignments, and competing priorities.
• Proficient in Zoom, Teams, and Microsoft Office, including Outlook, Word, and Excel.

Responsibilities

• Perform phone interview operations per CDC PRAMS protocol.
• Complete trainings mandated by Louisiana PRAMS and the CDC PRAMS protocol and guidance.
• Assure compliance in following the appropriate script to conduct telephone interviews.
• Assist in batch management in PRAMS data systems including survey data entry and logging.
• Conduct PRAMS data collection and perform data quality checks and corrections as needed.
• Assist in preparation and processing of outgoing/incoming mail for surveys.
• Meet data entry and interview quotas; assist in rewards tracking with logs.
• Assist with special projects and participate in weekly state surveillance meetings.

Skills

Analytical thinking

Time management

Attention to detail

Project management

Zoom

Microsoft Office

Outlook

Word

Excel

Education

Bachelor’s degree

Associate degree

Advanced degree

Tools

Zoom

Microsoft Teams

Outlook

Word

Excel

Job description

LSU New Orleans, Department OPH-Bureau of Family Health, seeks a detail-oriented professional to support PRAMS phone operations in Louisiana. The role focuses on completing telephone interviews per CDC PRAMS protocol, performing data entry, and ensuring data quality across survey processes.

Responsibilities include batch management in PRAMS systems, training compliance, and assisting with mail processing, rewards tracking, and weekly reporting to the Statewide Surveillance Manager.