Practice Technology & Systems Specialist

Counseling Speaks; Park Ridge (IL); On-site; USD 34,000 - 55,000; Part time

Job summary

Counseling Speaks is seeking a part-time or contract Practice Technology & Systems Specialist in Park Ridge, IL. You will manage Google Workspace, TherapyNotes, and Gusto, ensuring secure, connected, and efficient technology across the private mental health practice.

The ideal candidate can set up users, manage permissions, maintain integrations, troubleshoot issues, and document key workflows for staff and leadership.

Qualifications

• Experience with Google Workspace administration.
• Experience with TherapyNotes or another mental health practice management system.
• Experience with Gusto payroll and HR integrations.
• Experience managing user accounts, permissions, and access.
• Understanding of software integrations and workflows.
• Privacy and security awareness when handling sensitive health data.

Responsibilities

• Manage and organize Google Workspace.
• Set up Gmail, Drive, Calendar, user accounts, permissions, and shared folders.
• Help manage TherapyNotes and other practice management tools.
• Set up new therapists and staff in the appropriate systems.
• Manage access and permissions when staff join or leave.
• Help manage Gusto from a systems perspective.
• Maintain integrations between Google Workspace, TherapyNotes, Gusto, and other software.
• Troubleshoot technology and integration issues.
• Work with software vendors or support teams when needed.
• Identify opportunities to automate repetitive administrative tasks.
• Document workflows and procedures.
• Help improve the practice's technology systems as the practice grows.

Skills

Google Workspace

Troubleshooting

Independence

Security awareness

Tools

TherapyNotes

Gusto

Job description

Practice Technology & Systems

Practice Technology & Systems Specialist

Private Mental Health Practice

Our private mental health practice is looking for someone who understands the technology and systems side of running a mental health practice.

We need someone who is comfortable working with Google Workspace, TherapyNotes, Gusto, user accounts, permissions, integrations, and practice workflows.

This person will work directly with the practice owner to make sure our technology systems are organized, connected, secure, and functioning efficiently.

Responsibilities

• Manage and organize Google Workspace
• Set up and manage Gmail, Google Drive, Calendar, user accounts, permissions, and shared folders
• Help manage administrative aspects of TherapyNotes
• Set up new therapists and staff in the appropriate systems
• Manage access and permissions when therapists or staff join or leave the practice
• Help manage Gusto from a systems and administrative perspective
• Help maintain integrations between Google Workspace, TherapyNotes, Gusto, and other software used by the practice
• Troubleshoot technology and integration issues
• Work with software support teams when necessary
• Identify opportunities to automate repetitive administrative tasks
• Help create efficient workflows between different systems
• Organize digital files, shared drives, permissions, and user accessHelp maintain appropriate security practices for a mental health practice
• Help the practice owner understand what the different systems can do
• Document important workflows and procedures
• Help improve the practice's technology systems as the practice grows

Ideal Candidate

• Experience working with Google Workspace
• Experience with TherapyNotes or another mental health practice management/EHR platform
• Experience with Gusto
• Experience managing user accounts, permissions, and access
• Understanding of software integrations and workflows
• Experience with automation tools is a plus
• Strong troubleshooting skills
• Experience working with a healthcare or mental health practice is strongly preferred
• Understanding of the importance of privacy and security when working with sensitive healthcare information
• Organized and detail-oriented
• Comfortable researching solutions and communicating with software vendors
• Able to work independently
• Comfortable working directly with a practice owner

A strong candidate will bring:

Technology experience + practice management systems experience + an understanding of how a private mental health practice operates.

You don't need to be a traditional IT help-desk person. We are looking for someone who can understand the bigger picture of how our systems work together, help us streamline our processes, and make technology easier for the practice owner and staff to manage.

Position: Part‑time or contract
Schedule: Flexible
Experience: Healthcare/mental health practice technology experience preferred