Practice Secretary

NeighborHealth Corporation; United States; On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

401(K) Retirement Plan

Paid Holidays and Time Off

Tuition Reimbursement

Flexible Spending and Transportation

Job summary

NeighborHealth in Boston welcomes a dedicated Receptionist to join our Family Medicine team. You will provide administrative support, manage appointments, and ensure a welcoming, efficient patient experience in a busy primary care setting.

The role requires at least one year in a medical office, strong computer skills, and bilingual Spanish ability. Monday–Friday 8:00 AM–5:00 PM with occasional after-hours rotation; competitive benefits and opportunities for growth.

Qualifications

• High School Diploma or GED is required.
• At least one year of experience in a medical office.
• Bilingual Spanish skills required

Responsibilities

• Greet and assist patients with a professional, respectful demeanor.
• Check in/out patients and schedule appointments.
• Manage patient records and referral requests.
• Communicate with staff using the office systems.
• Print labels and prepare daily chart opening/closing procedures.
• Ensure a welcoming reception area and accurate data entry.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

Tools

Windows

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! To learn more about working at NeighborHealth and our benefits, please visit our Careers Page.

Time Type: Full time

Department: Family Medicine

All Locations: 20 Maverick Square - Cradock Building

Position Summary

We are seeking a dedicated and customer-oriented Receptionist to join our Family Medicine team. In this role, you will play a vital part in ensuring the smooth operation of our office by providing administrative support and exceptional service to patients and staff.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM, with evening/weekend/holiday rotation as needed.

Essential Duties and Responsibilities

• Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.
• Consistently provides excellent customer service and makes patients feel welcome.
• Maintains a positive attitude.
• Uses communication devices appropriately.
• Promotes a sense of \"teamwork\" through demonstration of self-direction and self-motivation.
• Solves problems independently or knows when to seek consultation.
• Checks out patients in the computer before the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.
• Reviews After Visit Summary instructions with the patient as needed.
• Prints additional labels as needed.
• Responsible for early am chart preparation and other opening/closing procedures.
• Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by email or staff message.

Qualifications and Requirements

• High School Diploma or GED
• At least one year in a medical office setting
• Demonstrated personal computer skills in a Windows environment required.
• Medical Terminology preferred
• Bilingual Spanish skills required

Benefits

• MEDICAL, DENTAL, AND VISION COVERAGE
• LIFE AND DISABILITY INSURANCE
• 401(K) RETIREMENT PLAN
• TUITION REIMBURSEMENT
• FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS
• PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME
• GENEROUS STAFF DEVELOPMENT BENEFIT
• EXCELLENT MALPRACTICE COVERAGE
• PET INSURANCE
• FREE PARKING AND MUCH MORE

Starting at $20.00, and up to $27.00 based on experience

EEO & Accommodation Statement

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-568-4480 to let us know the nature of your request

E-Verify Program Participation Statement

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

There's a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the \"Top Places to Work\" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment - for both our employees and our patients - that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work. We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!

Medical & Dental Coverage Life and Disability Insurance Privileges at Boston Medical Center for Providers 401(K) Retirement Plan Educational Assistance Flexible Spending & Transportation Accounts Paid Holidays, Vacations, Sick and Personal Time A Generous Staff Development Benefit Excellent Malpractice Coverage A Designated Medical Staff Office for Physician Support Free Parking And Much More...