Practice Operations Specialist II

Brigham and Women's Hospital; Brookline (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403b retirement plan

tuition reimbursement

discounted MBTA pass

Job summary

Brigham and Women's Hospital in Boston area seeks a Practice Assistant II to provide administrative and patient-facing support in a fast-paced environment. You will schedule, check-in/out, communicate with patients, and assist with billing and records in EPIC.

The role emphasizes patient-facing service, accuracy, and teamwork within the DOM department, onsite at 850 Boylston Street, 40 hours per week, day shift.

Qualifications

• High school diploma or equivalent required.
• 2-3 years of office experience required.
• Proficiency with Microsoft Office and standard office equipment.

Responsibilities

• Schedule patient appointments and maintain records.
• Greet and assist patients and respond to routine inquiries.
• Manage phone calls, appointment scheduling, and message routing.

Skills

Microsoft Office

Phone Skills

Communication

Time Management

Teamwork

Education

High School Diploma or equivalent

Tools

EPIC

Job description

Brigham and Women's Hospital in Boston area seeks a Practice Assistant II to provide administrative and patient-facing support in a fast-paced environment. You will schedule, check-in/out, communicate with patients, and assist with billing and records in EPIC.

The role emphasizes patient-facing service, accuracy, and teamwork within the DOM department, onsite at 850 Boylston Street, 40 hours per week, day shift.