Practice Operations Manager, Medical Office

Talentify; Boca Raton (FL); On-site; USD 55,000 - 70,000; Full time

Job summary

GenesisCare seeks an experienced Office Manager in Boca Raton, FL to oversee the medical practice operations and supervise the support staff.

You will hire and train staff, manage schedules, ensure policy compliance, maintain patient records, and coordinate with payer teams. Travel to site visits across the region is expected (up to 50%).

The role requires strong communication, attention to detail, and a service orientation; a high school diploma is required, college degree preferred.

Qualifications

• Over five years of previous office supervisory experience.
• Excellent customer service skills.
• Ability to travel for site visits throughout the region. Approximate travel- 50%.
• Strong communication and interpersonal skills.
• Willingness and ability to stand as well sit for periods of time.
• Detail-oriented with accuracy.

Responsibilities

• Hire and train office staff; provide training on policies, procedures, and billing systems.
• Manage staff schedules to maximize efficiency and effectiveness.
• Understand and implement all policies and procedures including regulatory compliance.
• Ensure patient records are accurate and confidential.
• Coordinate with payer contracting and credentialing teams for licenses, CMEs, and documents.
• Monitor code capture and collections for the practice.
• Coordinate with Director of Operations on finances including accounts payable, inventory control, and accounts receivable.
• Oversee physician scheduling and on-call coverage.
• Oversee facility maintenance and coordinate with third-party vendors.
• Liaise between offices and Support Center; work with Compliance, HR, Billing, etc.
• Maintain attendance and dress standards per policy.
• Attend mandatory company training sessions as required by law.
• Site visits throughout the region.

Skills

Attention to detail

People management

Communication

Travel up to 50%

Education

High School diploma or equivalent

College degree preferred

Tools

MS Office

MS Excel

MS Word

Job description

GenesisCare seeks an experienced Office Manager in Boca Raton, FL to oversee the medical practice operations and supervise the support staff.

You will hire and train staff, manage schedules, ensure policy compliance, maintain patient records, and coordinate with payer teams. Travel to site visits across the region is expected (up to 50%).

The role requires strong communication, attention to detail, and a service orientation; a high school diploma is required, college degree preferred.