Office Manager

GENESISCARE USA SERVICES LLC (S21 / XYW); United States; On-site; USD 50,000 - 70,000; Full time

Job summary

GENESISCARE USA SERVICES LLC in Boca Raton, FL is seeking an Office Manager to oversee business operations and supervise support staff. Responsibilities include hiring, training, and managing office staff while ensuring compliance with policies and procedures. The ideal candidate will have over five years of supervisory experience and excellent communication skills.

This position requires attention to detail, self-motivation, and the ability to manage multiple priorities. A High School diploma is required, and a college degree is preferred.

Qualifications

• Over five years of previous office supervisory experience.
• Ability to travel for site visits throughout the region (approx. 50%).
• Willingness and ability to stand as well as sit for extended periods of time.

Responsibilities

• Oversee the business operations of the assigned medical practice.
• Hire and train office staff.
• Ensure that patient records are accurate and complete.

Skills

Attention to detail

Communication skills

Customer service skills

Self-motivation

Education

High School diploma or equivalent

College degree preferred

Tools

MS Excel

MS Word

Job description

Office Manager – Boca Raton, FL

Role Summary: The Office Manager oversees the business operations of the assigned medical practice and supervises support staff.

Essential Duties and Responsibilities

• Hire and train office staff.
• Provide training and insight on policies, procedures, and billing systems.
• Manage staff schedules to maximize efficiency and effectiveness.
• Understand and implement all policies and procedures of GenesisCare US including regulatory compliance.
• Ensure that patient records are accurate and complete, and that patient confidentiality is strictly maintained.
• Coordinate with payer contracting and credentialing teams to oversee the maintenance of all physician licenses, CMEs, and other documents required for the physician(s) to practice.
• Monitor code capture and collections for the practice.
• Coordinate and assist the Director of Operations with the financial aspects of the business unit including accounts payable, inventory control, and accounts receivable.
• Schedule physicians and on‑call coverage.
• Oversee facility maintenance, operational issues, and coordinate third‑party vendors.
• Perform other duties as assigned by physicians or Director of Operations.
• Order office supplies and materials.
• Act as a liaison between office(s) and the Support Center.
• Work cross‑functionally with Compliance, HR, Billing, and other departments to meet company objectives.
• Maintain attendance and adhere to dress and appearance standards per policy.
• Attend mandatory company training sessions as required by state/federal law.
• Conduct site visits throughout the region.

Qualification Requirements

• Great attention to detail and accuracy; good observation and communication skills.
• Self‑motivated.
• Able to set and change priorities as needed.
• Willingness and ability to stand as well as sit for extended periods of time.
• Over five years of previous office supervisory experience.
• Excellent customer service skills.
• Ability to travel for site visits throughout the region (approx. 50%).

Education and Experience

High School diploma or equivalent, college degree preferred. Experience with various types of MS Office products, including MS Excel and MS Word.

Confidential and Sensitive Information

Must properly control the release of proprietary and confidential information.

Language Skills

Strong interpersonal skills. Ability to communicate in English, both verbally and in written form.

Equal Opportunity Employer

GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.