Office Manager

Talentify; Boca Raton (FL); On-site; USD 55,000 - 70,000; Full time

Job summary

GenesisCare seeks an experienced Office Manager in Boca Raton, FL to oversee the medical practice operations and supervise the support staff.

You will hire and train staff, manage schedules, ensure policy compliance, maintain patient records, and coordinate with payer teams. Travel to site visits across the region is expected (up to 50%).

The role requires strong communication, attention to detail, and a service orientation; a high school diploma is required, college degree preferred.

Qualifications

• Over five years of previous office supervisory experience.
• Excellent customer service skills.
• Ability to travel for site visits throughout the region. Approximate travel- 50%.
• Strong communication and interpersonal skills.
• Willingness and ability to stand as well sit for periods of time.
• Detail-oriented with accuracy.

Responsibilities

• Hire and train office staff; provide training on policies, procedures, and billing systems.
• Manage staff schedules to maximize efficiency and effectiveness.
• Understand and implement all policies and procedures including regulatory compliance.
• Ensure patient records are accurate and confidential.
• Coordinate with payer contracting and credentialing teams for licenses, CMEs, and documents.
• Monitor code capture and collections for the practice.
• Coordinate with Director of Operations on finances including accounts payable, inventory control, and accounts receivable.
• Oversee physician scheduling and on-call coverage.
• Oversee facility maintenance and coordinate with third-party vendors.
• Liaise between offices and Support Center; work with Compliance, HR, Billing, etc.
• Maintain attendance and dress standards per policy.
• Attend mandatory company training sessions as required by law.
• Site visits throughout the region.

Skills

Attention to detail

People management

Communication

Travel up to 50%

Education

High School diploma or equivalent

College degree preferred

Tools

MS Office

MS Excel

MS Word

Job description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Office Manager

Boca Raton, FL

About GenesisCare:

Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person's cancer journey.

Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do-whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of 'care' that is patient focused and performance driven.

Role Summary:

The Office Manager oversees the business operations of the assigned medical practice and supervises the support staff of that practice.

Essential Duties and Responsibilities:

• Hire and train office staff. Provide training and insight on policies, procedures, and billing systems.
• Manage staff schedules to maximize efficiency and effectiveness.
• Understand and implement all policies and procedures of GenesisCare US including regulatory compliance.
• Ensure that patient records are accurate and complete, and that patient confidentiality is strictly maintained.
• Coordinates with payer contracting and credentialing teams to oversee the maintenance of all physician licenses, CMEs, and other documents required for the physician(s) to practice.
• Responsible for monitoring of code capture and collections for practice.
• Coordinate and assist the Director of Operations with the financial aspects of the business unit including accounts payable, inventory control and accounts receivable.
• Responsible for Physician scheduling and on-call coverage.
• Oversee facility maintenance, operations issues and coordination of third party vendors
• Other duties as assigned by Physicians or Director of Operations
• Responsible for ordering of office supplies and materials for office(s)
• Acts as a liaison between office(s) and Support Center. Work cross-functionally with various departments such as Compliance, HR, Billing, etc. to ensure company objectives are met.
• Maintains attendance according to scheduled days and hours and appropriate dress and appearance standards, according to company policy.
• Attends mandatory company training sessions as required by state/federal law where applicable.
• Responsible for site visits throughout the region.

Qualification Requirements:

• Great attention to detail and accuracy; good observation and communication skills.
• Self-motivated.
• Able to set and change priorities as needed.
• Willingness and ability to stand as well sit for periods of time.
• Over five years of previous office supervisory experience.
• Excellent customer service skills.
• Ability to travel for site visits throughout the region. Approximate travel- 50%.

Education and/or Experience:

• High School diploma or equivalent, college degree preferred.
• Experience with various types of MS Office Products, including MS Excel and MS Word

Confidential and Sensitive Information:

• Must properly control the release of proprietary and confidential information.

Language Skills:

• Strong interpersonal skills.
• Ability to communicate in English, both verbally and in written form.

About GenesisCare:

An integrated oncology and multispecialty network in Florida and North Carolina providing care for more than 120,000 patients annually, GenesisCare U.S. offers community-based cancer care and other services at convenient locations. The company's purpose is to redefine the care experience by improving patient outcomes, access and care delivery. With advanced technology and innovative treatment options, skilled physicians and support staff offer comprehensive and coordinated care in radiation oncology, urology, medical oncology, hematology, diagnostics, ENT and surgical oncology. For more information, visit https://www.genesiscareus.com

GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.