Practice Operations Manager

Northwestern Medicine; De Kalb (MO); On-site; USD 70,000 - 100,000; Full time

Job summary

Northwestern Medicine is seeking a Practice Manager to lead operations for one or more medical practice sites. The role includes supervision of both clinical and administrative teams, staffing, budgeting, and ensuring efficient patient access and provider productivity.

You will oversee data integrity, cash management, and participation in corporate committees while driving performance and development opportunities within the team.

Qualifications

• Bachelor's Degree required.
• 2 years health care experience.
• Experience working within a clinical environment.
• Outpatient setting experience.
• Demonstrated organizational and leadership skills.
• Excellent analytical skills.

Responsibilities

• Manage front-line non-exempt staff, including interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations.
• Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency.
• Conduct supply purchasing within budget using online ordering system.
• Report monthly productivity results to providers and staff.
• Ensure data collection and data entry accuracy through training and compliance monitoring.
• Oversee cash management duties including co-pays and patient balances, and bank deposits to influence profitability.
• Participate in corporate committees and task forces.
• Provide financial analysis to assist planning and cash flow management.
• Communicate budget and variance information to staff.
• Identify training opportunities and ensure efficient use of resources.
• Define performance goals with senior management and monitor progress.

Skills

Organizational skills

Leadership skills

Analytical skills

Education

Bachelor's degree

MBA or MHA (preferred)

Job description

Northwestern Medicine is seeking a Practice Manager to lead operations for one or more medical practice sites. The role includes supervision of both clinical and administrative teams, staffing, budgeting, and ensuring efficient patient access and provider productivity.

You will oversee data integrity, cash management, and participation in corporate committees while driving performance and development opportunities within the team.