Senior Clinic Operations Leader

Northwestern Medicine; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Northwestern Medicine in Chicago seeks a Sr. Practice Manager to lead complex clinical programs across multiple practice sites and supervise both clinical and administrative staff. You will align operations with the organization’s mission, ethics, and compliance framework while driving efficiency and patient access.

The role requires a Bachelor’s degree, 5 years of healthcare experience, 2 years of management, and strong leadership and analytical abilities; MBA/MHA are preferred for advancement.

Qualifications

• Bachelor’s degree required.
• 5 years health care experience.
• 2 years management experience.
• Experience working within a clinical environment.
• Outpatient setting experience.
• Demonstrated organizational and leadership skills.
• Excellent analytical skills.
• MBA or MHA preferred.

Responsibilities

• Manage front-line non-exempt staff including interviewing, hiring, training, and performance reviews.
• Schedule staff and allocate resources to maximize patient access and provider productivity.
• Conduct supply purchasing within budget and report monthly productivity results.
• Ensure accurate data collection and oversee information flow to the Central Office.
• Oversee cash management processes, including co-pays and balances, to influence profitability.
• Serve on corporate committees and provide financial analysis for planning and cash flow.

Skills

Leadership

Analytical skills

Organizational skills

Education

Bachelor's degree

MBA or MHA preferred

Job description

Northwestern Medicine in Chicago seeks a Sr. Practice Manager to lead complex clinical programs across multiple practice sites and supervise both clinical and administrative staff. You will align operations with the organization’s mission, ethics, and compliance framework while driving efficiency and patient access.

The role requires a Bachelor’s degree, 5 years of healthcare experience, 2 years of management, and strong leadership and analytical abilities; MBA/MHA are preferred for advancement.