Practice Manager: Medical Office Operations & Leadership

Northwestern Medicine; DeKalb (IL); On-site; USD 61,000 - 83,000; Full time

Benefits offered by this job

Tuition Reimbursement

Student Loan Repayment

Professional Development

Wellbeing Fund

401(k) Matching

Medical, Dental, Vision

Life insurance

Paid time off

Holiday pay

Job summary

Northwestern Medicine in DeKalb, IL is seeking a Practice Manager to oversee operations of one or more practice sites and supervise clinical and administrative staff. You will manage front-line non-exempt employees, hire, train, and handle performance management, while ensuring patient access and provider productivity.

With a Bachelor's degree and 2 years in healthcare, you will work with senior management on budgets, data integrity, and cash management, contributing to financial performance and

Qualifications

• Bachelor's Degree required.
• 2 years health care experience.
• Experience working within a clinical environment.
• Outpatient setting experience.
• Demonstrated organizational and leadership skills.
• Excellent analytical skills.

Responsibilities

• Manage front-line staff, including interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations.
• Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies.
• Conduct supply purchasing via the Group’s on-line ordering and shopping list system within specified budget.
• Report monthly productivity results to providers and staff.
• Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from NMG’s Central Office.
• Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances and processing of clean super bill batches, in-house cash balances, and bank deposits in order to influence profitability.
• Serve as an active participant in corporate committees and task forces.
• Provide financial analysis to facilitate planning and cash flow management and review variance explanations.
• Communicate budget and variance information to professional staff.
• Gain comprehensive understanding of individual job functions for purposes of identifying training and developmental opportunities.
• Identify and communicate priorities, timelines and accountabilities to ensure efficient use of resources and to promote and open and productive work environment.
• Work with senior management to define performance goals for team and interface with staff to monitor progress, manage disciplinary issues and provide ongoing feedback.

Skills

Leadership

Analytical skills

Organizational skills

Clinical environment experience

Education

Bachelor's Degree

Job description

Northwestern Medicine in DeKalb, IL is seeking a Practice Manager to oversee operations of one or more practice sites and supervise clinical and administrative staff. You will manage front-line non-exempt employees, hire, train, and handle performance management, while ensuring patient access and provider productivity.

With a Bachelor's degree and 2 years in healthcare, you will work with senior management on budgets, data integrity, and cash management, contributing to financial performance and