Practice Operations Leader – Plastic Surgery & ASC

Plastic Surgery Institute of Washington; Bethesda (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability coverage

PTO

Parental leave

Retirement benefits

Profit sharing

Job summary

Plastic Surgery Institute of Washington is seeking a hands-on Practice Administrator to lead operations across a premier plastic surgery practice, medspa and ASC. You will partner with physician leadership to strengthen operations, financial performance and patient experience.

The role requires 5+ years in healthcare administration, with ASC or plastic surgery experience preferred. Bachelor’s degree is required; MBA/MHA is a plus.

Qualifications

• 5+ years of healthcare administration, practice management or comparable operational leadership experience.
• Experience in plastic surgery, medical aesthetics or closely related elective healthcare environment strongly preferred.
• ASC experience strongly preferred.
• Bachelor's degree required; MBA, MHA or similar graduate degree is a plus.

Responsibilities

• Lead day-to-day operations across the surgical practice, medspa and ASC.
• Partner with physician leadership on business strategy, growth, staffing and operational priorities.
• Lead department heads and staff with clear expectations, accountability and a strong team culture.
• Oversee budgeting, payroll, accounts payable, cash flow, financial reporting and key performance indicators; maintain accurate records in QuickBooks Online.
• Manage hiring, onboarding, training, performance management, benefits and employee programs.
• Evaluate workflows, staffing and systems and implement practical process improvements.
• Partner with internal and external marketing resources on patient acquisition, retention, brand positioning and marketing performance.
• Oversee core technology and vendor relationships, including Nextech, CRM, communications and IT; use modern tools, including AI, to improve efficiency.

Skills

Leadership

Healthcare admin

Budgeting

KPIs

Staff management

Patient experience

Education

Bachelor's degree

MBA or MHA

Tools

QuickBooks Online

Nextech

CRM

IT systems

Job description

Plastic Surgery Institute of Washington is seeking a hands-on Practice Administrator to lead operations across a premier plastic surgery practice, medspa and ASC. You will partner with physician leadership to strengthen operations, financial performance and patient experience.

The role requires 5+ years in healthcare administration, with ASC or plastic surgery experience preferred. Bachelor’s degree is required; MBA/MHA is a plus.