Practice Operations Leader: Growth, Finance & Team Development

Virginia Eye Consultants; Norfolk (VA); On-site; USD 85,000 - 130,000; Full time

Job summary

Virginia Eye Consultants in Norfolk seeks a Practice Administrator to oversee daily operations, financial performance, and team development, ensuring an exceptional patient experience and efficient, growing practice.

The role leads staffing, scheduling, budgeting, reporting, and adherence to HIPAA; requires 5+ years healthcare office leadership, a bachelor’s degree preferred, and strong data-driven decision making.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in Business Administration, Healthcare Management, or related field preferred.

Responsibilities

• Lead daily practice operations, including staffing, scheduling, meetings, inventory, ordering, reporting, and training.
• Drive practice growth through strategic initiatives, marketing efforts, and expansion opportunities.
• Monitor market trends and implement business strategies to improve performance.
• Manage financial operations, including budgeting, reporting, billing oversight, and asset management.
• Analyze operational metrics and develop action plans to improve efficiency, productivity, and profitability.
• Coach, develop, and motivate team members to achieve performance and patient service goals.
• Partner with regional leadership and HR on recruitment, employee relations, and workforce planning.
• Ensure compliance with HIPAA, company policies, and safety standards.
• Foster a positive, patient-focused culture centered on teamwork and accountability.
• Perform other duties as assigned.

Skills

Leadership

Communication

Problem-solving

Data analysis

Customer service

Travel

MS Office

Education

High school diploma or GED

Bachelor’s degree in Business Administration, Healthcare Management, or related field preferred

Tools

Microsoft Office

Job description

Virginia Eye Consultants in Norfolk seeks a Practice Administrator to oversee daily operations, financial performance, and team development, ensuring an exceptional patient experience and efficient, growing practice.

The role leads staffing, scheduling, budgeting, reporting, and adherence to HIPAA; requires 5+ years healthcare office leadership, a bachelor’s degree preferred, and strong data-driven decision making.