Regional Director of Operations

Icarespecialists; Annapolis (MD); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation package

Excellent comprehensive benefits

401(K)

Eye care discounts

Continuing education allowances

Career growth and development

PTO and holidays off

Job summary

Vision Innovation Partners is seeking a Regional Director to drive operations across multiple ophthalmology practices in the Mid-Atlantic region. You will oversee performance, staffing, analytics, and integration of acquisitions to ensure high-quality patient outcomes and sustainable growth.

This field-based role focuses on leadership, strategic planning, and collaboration with clinicians and site managers to maximize efficiency and service levels across regional sites.

Qualifications

• Bachelor’s degree or higher in a related field required or equivalent experience.

Responsibilities

• Achieves KPIs including revenue and expense targets, conversion rates, provider utilization, and patient satisfaction.

Skills

Healthcare leadership

Staff management

Strategic planning

Financial management

Mentorship & coaching

Education

Bachelor’s degree in healthcare administration, business administration, or related field

Certified Ophthalmic Executive (COE) certification

Master's in health administration (MHA) or MBA

Tools

MS Office

Job description

Overview

At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values – PATIENTS.

Our Regional Directors are cross-functional leaders who develop, implement and oversee the operations of multiple physician practices with the leading platform for ophthalmology service providers in the Mid-Atlantic region. This is a field-based positions with primary locations in the Northen Viginia and Maryland area. Additionally, this role focuses on operational effectiveness, strategic planning, and development of new services and business relationships.

Responsibilities

What You Will Do:

• Achieves Key Performance Indicators including revenue and expense targets, conversion rates, provider utilization, cancellation & no-show rates, optical sales, patient satisfaction and staff engagement and retention.
• Assures productive, full schedules for each provider and strategically plans and successfully implements new business opportunities.
• Responsible for practice(s) analytics including financial and compliance.
• Leads successful integration of multiple ophthalmology acquisitions and ensures business practices are assimilated into the platform operational channels.
• Provides visible support and manages the operations of assigned regional practices to ensure they are positioned to meet or exceed company goals.
• Collaborates with Lead Providers to educate them on company metrics that support their business goals.
• Partners with the Lead Providers and clinic managers to initiate and manage employee practices to empower and reward site teams for meeting goals and demonstrating behaviors consistent with the company’s mission, vision, and values.
• Provides leadership to clinical managers to resolve performance issues, provide positive feedback, and take appropriate corrective action when needed.
• Partners with clinic managers to assess and maintain appropriate staffing levels in assigned regional sites.
• Partners with Lead Providers, Chief Operating Officer, and clinic managers to identify and execute corrective action to improve site performance.
• Manages all office audits, practice reviews and reporting.

Qualifications

What You Will Bring:

• Bachelor’s degree from an accredited university in healthcare administration, business administration, or a related field, with a minimum of five years of management experience in a healthcare setting, or an equivalent combination of education and experience.

• Certified Ophthalmic Executive (COE) certification preferred.

• Master's in health administration (MHA) or master's in business administration (MBA) is preferred.
• Knowledge of general ophthalmology operations is strongly preferred.
• Management experience including hiring, performance management, conflict resolution, coaching, and training. An engaged management style is required with the ability to mentor, lead, and become part of a tenured team.
• Maintains and applies a broad understanding of financial management principals to ensure decisions are fiscally sound and responsible.
• Demonstrates a desire and drive to acquire necessary knowledge, skills, and competences to best serve the needs of the organization, its members, and the patient outcomes.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

What we offer:

• Competitive compensation package
• Excellent comprehensive benefits
• 401(K)
• Significant eye care discounts
• Continuing education allowances
• Career growth and development
• PTO and holidays off

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.