Practice Operations Leader

CVS Health Corporation; Dallas (TX); On-site; USD 47,000 - 102,000; Full time

Job summary

Oak Street Health seeks an Associate Practice Manager to lead a single primary care clinic, overseeing clinical and non‑clinical staff while driving patient satisfaction and clinical outcomes. The role requires managing daily operations, improving workflow efficiency, and collaborating with the Center Medical Director to ensure high-quality care and a Great Place to Work culture.

The position emphasizes staff development, adherence to SOPs, and strong leadership to support a community‑focused

Qualifications

• 2+ years of experience in a supervisory role.
• Ability to work flexible hours as needed, with occasional evenings.
• Proficient PC skills.
• US work authorization.

Responsibilities

• Hire, train, supervise, coach, mentor and manage a multi‑disciplinary team of 15+.
• Ensure clinic operations run smoothly daily, staffing coverage, and SOP adherence.
• Drive patient satisfaction and clinical outcomes through structured metrics.
• Lead in‑clinic initiatives and workflows, including scheduling processes.
• Serve as liaison with Facilities for building-related issues and monitor alarms.

Skills

Supervisory experience

Flexible hours

PC skills

US work authorization

Education

Bachelor's or Master's degree

Tools

Google Suite

Job description

Oak Street Health seeks an Associate Practice Manager to lead a single primary care clinic, overseeing clinical and non‑clinical staff while driving patient satisfaction and clinical outcomes. The role requires managing daily operations, improving workflow efficiency, and collaborating with the Center Medical Director to ensure high-quality care and a Great Place to Work culture.

The position emphasizes staff development, adherence to SOPs, and strong leadership to support a community‑focused