Practice Operations Lead - Patient Experience & Efficiency

Puyana Plastic Surgery PLLC; Coral Gables (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Puyana Plastic Surgery PLLC in Florida is seeking an experienced Operations Manager to lead day-to-day operations of the growing practice. The role includes front desk oversight, patient coordination, scheduling, and improving patient experience.

The candidate should be a hands-on leader with at least 3 years in medical practice management, capable of managing non-OR operations, coordinating with surgical teams, and ensuring policies and SOPs are followed.

Qualifications

• At least 3 years in medical practice management.
• Experience managing front desk, scheduling, and patient coordination.
• Hands-on leadership to drive daily operations and patient experience improvements.

Responsibilities

• Lead day-to-day operations of the growing practice.
• Oversee front desk activities, scheduling, and patient coordination.
• Coordinate with surgical teams and ensure policies and SOPs are followed.

Skills

Leadership

Operations management

Healthcare coordination

Policy implementation

Job description

Puyana Plastic Surgery PLLC in Florida is seeking an experienced Operations Manager to lead day-to-day operations of the growing practice. The role includes front desk oversight, patient coordination, scheduling, and improving patient experience.

The candidate should be a hands-on leader with at least 3 years in medical practice management, capable of managing non-OR operations, coordinating with surgical teams, and ensuring policies and SOPs are followed.