Practice Manager

JobSnob; Oklahoma City (OK); In loco; USD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

JobSnob in Oklahoma City seeks an experienced Practice Manager to unite clinical, administrative, and HR functions. You will drive operational efficiency and maintain high patient care standards while partnering with ownership on strategic growth.

The role requires leading multiple departments, ensuring regulatory compliance, and delivering strong financial performance in a fast-paced healthcare setting. A compassionate, hands-on leader is essential.

Competenze

• Minimum of 5 years of relevant experience in medical practice management or healthcare operations.
• Experience leading HR, clinical, and front office teams.
• Knowledge of HR administration, payroll, benefits, and employment laws.
• Familiarity with AAAHC, CLIA, CMS requirements is desirable.
• Experience in plastic surgery, cosmetic surgery, or medical aesthetics is preferred.

Mansioni

• Provide leadership and oversight of HR, clinical, and front desk departments, ensuring alignment with practice goals and standards.
• Oversee staffing, scheduling, patient flow, and workflow optimization to improve productivity and patient experience.
• Ensure compliance with OSHA, HIPAA, AAAHC, CLIA, CMS, and state/federal regulations; manage risk and training.
• Lead budgeting, KPI tracking, and financial performance in partnership with ownership and accounting partners.
• Oversee revenue cycle management, billing accuracy, denials management, and vendor relationships.

Conoscenze

Leadership

HR management

Healthcare operations

Financial planning

Regulatory compliance

Communication

Descrizione del lavoro

A well-established plastic surgery practice in Oklahoma City, offering a comprehensive range of cosmetic surgery and medspa services, is seeking an experienced Practice Manager to oversee daily operations and support the continued growth of the business.

This is a key leadership role for a hands-on, business-minded professional who can bring together clinical, administrative, and HR functions while maintaining a high standard of patient care. Working closely with practice ownership, the Practice Manager will be responsible for operational efficiency, team development, regulatory compliance, and financial performance.

The ideal candidate is a compassionate and accountable leader who thrives in a fast-paced healthcare environment, has a strong understanding of practice operations, and is passionate about building a positive team culture while driving business results.

Key Responsibilities:

Leadership & Team Development

• Provide leadership and oversight of the HR, clinical, and front desk departments, ensuring alignment with practice goals and operational standards.
• Partner with ownership throughout the employee lifecycle, including recruitment, onboarding, training, performance management, corrective action, and employee separation.
• Develop, implement, and maintain HR policies, procedures, and the employee handbook in accordance with applicable employment laws.
• Oversee payroll administration, benefits enrollment, PTO tracking, and employee records.
• Foster a collaborative, accountable, and engaged workplace through regular team meetings, performance reviews, coaching, and professional development.

Practice Operations & Patient Experience

• Oversee daily practice operations, including staffing, scheduling, patient flow, and workflow optimization.
• Identify operational inefficiencies and implement processes that improve productivity, service delivery, and the overall patient experience.
• Manage front desk operations, including scheduling, check-in and check-out, insurance verification, and patient communication standards.
• Oversee facility readiness, safety protocols, emergency preparedness, equipment maintenance, vendor relationships, and physical plant operations.
• Ensure consistent operational standards across all departments while maintaining a welcoming, patient-centered environment.

Regulatory Compliance & Risk Management

• Maintain AAAHC accreditation standards related to employee documentation, disaster preparedness, and applicable operational requirements.
• Ensure compliance with OSHA, HIPAA, CLIA, CMS, and applicable state and federal regulations.
• Oversee required staff training, safety drills, documentation, logs, and regulatory reporting.
• Maintain compliance with healthcare financial and regulatory requirements, including billing and coding practices, reimbursement regulations, Stark Law, and Anti-Kickback Statute requirements.
• Ensure appropriate handling and protection of patient financial information.

Financial Management & Business Performance

• Lead the budgeting process and monitor financial performance in partnership with practice ownership and external accounting partners.
• Track key performance indicators (KPIs), analyze financial trends, and identify opportunities to improve revenue, control expenses, and increase operational efficiency.
• Oversee accounts payable, accounts receivable, daily reconciliation, bank deposits, and cash-handling procedures.
• Monitor billing and collections, charge capture, and coding accuracy while overseeing the resolution of denials, refunds, and credit balances.
• Partner with medspa providers through monthly production reviews, identifying opportunities to strengthen revenue performance and implement growth strategies.

Qualifications:

• Minimum of 5 years of relevant experience in medical practice management, healthcare operations, or a similar leadership role.
• Demonstrated experience leading multiple departments, including HR, clinical, and front office teams.
• Working knowledge of HR administration, payroll, benefits, and applicable employment laws.
• Experience overseeing healthcare compliance, including HIPAA and OSHA. Familiarity with AAAHC, CLIA, and CMS requirements is highly desirable.
• Strong financial acumen, including budgeting, financial reporting, AP/AR, reconciliation, KPI analysis, and billing and collections oversight.
• Experience in plastic surgery, cosmetic surgery, or medical aesthetics is preferred.
• Strong organizational, problem-solving, and process-improvement skills.
• Excellent communication and interpersonal skills, with the ability to build relationships with physicians, staff, and patients.
• A compassionate, hands-on leadership style with a strong focus on accountability, team development, and operational excellence.

Schedule

• Monday through Friday, 8:00 AM to 5:00 PM
• Occasional after-hours meetings or calls may be required.