Practice Operations Coordinator — Elevate Scheduling & Patient Experience

Elliot Health System; Bedford (NH); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Tuition reimbursement

403(b) Retirement Savings Plan

Welliot Health Center access

Job summary

Elliot Health System is seeking a Practice Coordinator NE to oversee the day-to-day operations of the practice and to perform personnel evaluations with the Practice Manager. The role includes managing schedules for patients, providers, and departments, ensuring patient experience goals, and coordinating training for staff.

The position emphasizes adherence to policies, budgeting collaboration, and maintaining efficient administrative workflows within Elliot Hospital.

Qualifications

• Education: High School diploma or equivalent required.
• Experience: A minimum of two (2) years in a busy, complex office environment, managing multiple priorities.
• Knowledge: Working knowledge of medical terminology, personal computers, office software and network systems; EPIC Super user for PSR functionality preferred.

Responsibilities

• Develop guidelines for prioritizing work activities, evaluating effectiveness, delegating, and assigning duties to improve efficiency.
• Manage and coordinate patient, provider and departmental schedules to maximize productivity and patient access.
• Assist in ensuring the practice achieves patient experience goals.
• Support budget preparation and reporting with the Practice Manager and Finance/Risk teams.
• Coordinate orientation and training of new administrative and clinical personnel; maintain training documentation.
• Promote problem solving and issue resolution among staff.
• Organize room scheduling, food service, and AV setup for Practice Manager.
• Prepare and verify patient charges daily and monitor billing related tasks.
• Oversee transcription and EMR data entry as needed.
• Monitor staff time and attendance to ensure adequate staffing and charge capture.

Skills

Organizational skills

Problem-solving

Teamwork

Interpersonal skills

Education

High School diploma or equivalent

Tools

EPIC PSR familiarity

Job description

Elliot Health System is seeking a Practice Coordinator NE to oversee the day-to-day operations of the practice and to perform personnel evaluations with the Practice Manager. The role includes managing schedules for patients, providers, and departments, ensuring patient experience goals, and coordinating training for staff.

The position emphasizes adherence to policies, budgeting collaboration, and maintaining efficient administrative workflows within Elliot Hospital.