Practice Operations Coordinator

Rochester Regional Health; City of Rochester (NY); On-site; USD 26,000 - 34,000; Full time

Job summary

Rochester Regional Health System is seeking a Practice Coordinator for the Internal Medicine department at Linden Oaks. This full-time role supports daily business office functions for non-provider staff and works with the manager to ensure smooth operations.

The successful candidate will have at least two years of medical office experience, strong organizational and communication skills, and proficiency with Word and Excel.

Qualifications

• Two years of medical office experience with computer systems.
• AAS preferred.
• Previous supervisory/leadership experience preferred.

Responsibilities

• Works collaboratively with Manager to ensure monthly/quarterly reporting.
• May be responsible for departmental orientation/precepting oversight for new non-provider staff and may assist the manager with preparations for the ongoing and annual performance appraisals of the non-provider staff.
• Ensures that the annual mandatory in-services are completed by all staff.
• Maintains/assists office staffing schedules and provides a procedure for covering absences, including floating of internal staff, usage of per diem and/or temps, and sharing staff between offices.
• Provides support to the Manager for accurate completion and timely submission of departmental time sheets/payroll activities.
• Attends and/or participates in documented monthly meetings, including developing an agenda for staff meetings and disseminating information to office staff.
• Assists with oversight of departmental office supplies within budget.
• Performs all functions of medical secretary when necessary.
• Assumes leadership role in the practice manager's absence.
• Assists with telephones, appointment scheduling, and filing.
• Assists with maintaining petty cash fund and change fund.
• Maintains up-to-date knowledge of, and ensures compliance with, all internal and external regulatory and third-party payor requirements, policies and procedures, if applicable.
• Reviews/Inputs data for all office charges, including ICD-9-CM diagnosis coding on encounter forms where applicable.

Skills

Organizational skills

Communication skills

Customer-focused

Education

AAS preferred

Tools

Word

Excel

Job description

Rochester Regional Health System is seeking a Practice Coordinator for the Internal Medicine department at Linden Oaks. This full-time role supports daily business office functions for non-provider staff and works with the manager to ensure smooth operations.

The successful candidate will have at least two years of medical office experience, strong organizational and communication skills, and proficiency with Word and Excel.