Practice Office Supervisor: Patient Experience & Operations

Hackensack Meridian Health; Hackensack (NJ); In loco; USD 66.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Dental benefits

Vision benefits

Paid leave

Tuition reimbursement

Retirement benefits

Descrizione del lavoro

Hackensack Meridian Health's Advance Medical Group seeks a Supervisor, Faculty Practice to oversee clerical and clinical team members, coordinate scheduling, registration, and billing, and act as a liaison between the practice and administration to ensure a high-quality patient experience.

The role covers per diem, part-time, and full-time statuses, with responsibilities including recruitment, performance appraisals, data reporting, inventory management, and vendor coordination to keep

Competenze

• Excellent communication skills; leadership abilities, positive attitude, ability to multitask, organized and flexible.
• Requires 2-5 years in a medical office/health system.

Mansioni

• Prepares monthly office schedule to ensure adequate coverage.
• Assists with recruitment and supervision of CMAs and adherence to policies.
• Performs performance appraisals of CMAs.
• Analyzes monthly productivity statistics including revenue and patient volumes.
• Maintains timekeeping and schedules in PeopleSoft - MyWay.
• Ensures excellent customer service and positive patient satisfaction scores.
• Coordinates activities between clinical and clerical teams to promote teamwork.
• Oversees inventory and vendor purchases within budget parameters.

Conoscenze

Communication

Leadership

Multitasking

Organizational skills

Data entry

Excel / spreadsheets

Customer service

Formazione

High school diploma or GED

Strumenti

PeopleSoft MyWay

EMR experience

Descrizione del lavoro

Hackensack Meridian Health's Advance Medical Group seeks a Supervisor, Faculty Practice to oversee clerical and clinical team members, coordinate scheduling, registration, and billing, and act as a liaison between the practice and administration to ensure a high-quality patient experience.

The role covers per diem, part-time, and full-time statuses, with responsibilities including recruitment, performance appraisals, data reporting, inventory management, and vendor coordination to keep