Practice Manager - Westwood High St

Medical Management International, Inc.; Westwood (MA); On-site; USD 70,204 - 101,406; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision benefits

401(k) plan with company match

Paid time off and parental leave

Continuing education allowance

Exclusive discounts on products and services

Job summary

VCA Inc. in Westwood, Massachusetts, is seeking a full-time Veterinary Practice Manager. This role involves managing day-to-day operations, supporting the medical team, and leading the hospital's associates to deliver high-quality veterinary care.

The ideal candidate will have a Bachelor's degree, three years of supervisory experience, and strong organizational and communication skills. The position offers comprehensive benefits and opportunities for professional development.

Qualifications

• Three years of related experience required with direct supervisory experience.
• Strong problem-solving and conflict-management experience.

Responsibilities

• Interview, hire, and develop associates.
• Evaluate hospital processes, progress, and productivity.
• Support daily operations and staff.

Skills

Organizational skills

Communication skills

Leadership

Analytical skills

Education

Bachelor's degree in business or related discipline

Job description

Job Title: Veterinary Practice Manager

Employment Type: Full-Time

Pay Range: $70,204 – $101,406 annually (specific rate determined based on experience, skill level, abilities, education, location, and schedule).

Posting duration: remains open for a minimum of two weeks from posting date.

Summary of Job Purpose and Function

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can devote their time to delivering the highest quality veterinary care. Responsible for driving business results and leading people; develops associates and fosters an engaging team environment. Works with stakeholders across the organization to optimize growth and supports professional development through educational opportunities.

Responsibilities

• Interview, hire, and develop associates.
• Evaluate hospital processes, progress, and productivity.
• Train associates on educating clients about Optimum Wellness Plans, preventive care, pet health needs, and hospital services.
• Educate associates on Banfield guidelines and practices.
• Budget and plan for the hospital.
• Support daily operations and staff.
• Schedule associates, coordinate time off, and manage continuing education needs.

Qualifications

Education/Licenses: Bachelor’s degree in business or related discipline preferred, or equivalent combination of education, training, and experience that provides required knowledge, skills, and abilities.

Experience: Three years of related experience required (health care, veterinary profession, service industry, etc.) with direct supervisory experience including hiring and associate development.

Commitment Beyond Qualifications

• Strong organizational, communication, and interpersonal skills.
• Strong problem‑solving and conflict‑management experience.
• Leadership and analytical know‑how.

Benefits

• Learning opportunities, networking, and volunteerism.
• Comprehensive benefits: medical, dental, vision, 401(k) plan with company match, paid time off, holidays, and parental leave.
• Health and wellness resources: mental health support, coaching, counseling.
• Financial protection: short‑ and long‑term disability, life insurance, backup child & elder care, fertility support.
• Tax‑advantaged accounts: FSA, HSA.
• Continuing education allowance for eligible positions.
• Digital exercise therapy program.
• Coverage for legal assistance and identity protection.
• Commuter benefits.
• Three free Optimum Wellness Plans for pets.
• Exclusive discounts on products and services.

EEO Statement

We are a drug‑free, smoke‑free, equal opportunity employer. Banfield Pet Hospital supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability.