Practice Manager - Herndon

Marsveterinary; Herndon (VA); On-site; USD 73,395 - 106,016; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth) with company match

Paid Time Off and holidays

Top-tier mental health and wellbeing resources

Company-Paid short- and long-term disability

Continuing education allowance

Three free optimum wellness plans for pets

Job summary

Marsveterinary in Herndon, Virginia is looking for a Veterinary Practice Manager to oversee daily operations and enhance client experiences at the hospital. The ideal candidate will have strong leadership skills and a background in veterinary care or related fields.

The position requires a Bachelor's degree and three years of relevant experience. Comprehensive health benefits and a supportive work environment are part of the offer.

Qualifications

• Three years related experience in health care, veterinary profession, or service industry.
• Direct supervisory experience including hiring and associate development.
• Ability to drive business results and foster an engaging team environment.

Responsibilities

• Manage day-to-day operations to ensure quality veterinary care.
• Interviewing, hiring, and developing associates.
• Educate associates on hospital practices and preventive care.

Skills

Organizational skills

Communication skills

Interpersonal skills

Problem solving

Conflict management

Leadership

Analytical skills

Education

Bachelor’s degree in business or related discipline

Job description

VETERINARY Practice Manager

Employment Type: Full-Time

The pay range for this role is $73,395 - $106,016 annually.

This posting will remain open for a minimum of two weeks from the position posted date.

SUMMARY OF JOB PURPOSE AND FUNCTION

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and associates (if applicable), you’ll be helping optimize the growth of both businesses. And since we are committed to your growth, you’ll be able to take advantage of a variety of educational opportunities and resources that support your career path.

REQUIRED EDUCATION / LICENSES

Required Education/Licenses: Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

REQUIRED EXPERIENCE

Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).

A DAY IN THE LIFE OF A BANFIELD PRACTICE MANAGER

The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital’s processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans, preventive care, pet health needs and hospital services. You will also be responsible for:

• Educating associates on Banfield guidelines/practices.
• Budgeting and planning for the hospital.
• Supporting daily operations and staff.
• Scheduling associates, coordinating time off and managing continuing education needs.

COMMITMENT BEYOND QUALIFICATIONS

The foundation of our culture and approach to business is known as The Five Principles (http://www.banfield.com/about-us/). They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have:

• Strong organizational, communication and interpersonal skills.
• A knack for problem solving.
• Conflict management experience.
• Leadership and analytical know-how.

BENEFITS

Here at Banfield, we prioritize your well‑being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. The benefits include:

• Comprehensive Medical, Dental, and Vision Insurance.
• Generous Retirement Plans (401(k) and Roth) with company match.
• Paid Time Off and holidays.
• Top‑tier mental health and wellbeing resources including free coaching and counseling sessions.
• Associate Life Insurance (company‑paid) & supplemental life insurance.
• Company‑Paid short‑ and long‑term disability.
• Flexible Spending Accounts (FSA).
• Health Savings Account (HSA).
• Paid Parental Leave for birth and adoption.
• Continuing education allowance for eligible positions.
• Back‑up child and elder care & family support resources.
• Fertility and family building support.
• Digital exercise therapy program.
• Voluntary protection benefits.
• Legal plan.
• Identity protection.
• Commuter benefits.
• Three free optimum wellness plans for pets.
• Exclusive discounts on products and services.

Benefits eligibility is based on employment status. Full‑time associates are eligible for all benefit programs; part‑time associates are eligible for those benefits with an asterisk.

EEO AND DEI STATEMENT

WE ARE A DRUG‑FREE, SMOKE‑FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state, and local laws governing nondiscrimination in employment in every Banfield location.

We believe that embracing inclusion and diversity enables us to live our purpose: a better world for pets.