Practice Manager - Bend

A Caring Doctor, P.C.; Bend (OR); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Flexible scheduling possibilities

Mental health resources and counseling

Education and development allowance

Job summary

Banfield Pet Hospital in Bend, Oregon, seeks a Practice Manager to partner with the chief of staff and lead day-to-day operations, allowing the veterinary team to focus on delivering high-quality care. The role drives business results, develops associates, and fosters an engaging team environment while ensuring a positive client and patient experience.

You will collaborate with the veterinary team, field leadership, and corporate headquarters, supporting growth through education and resources

Qualifications

• Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience.
• Three years related experience required, including direct supervisory experience.

Responsibilities

• Educate associates on Banfield guidelines and practices.
• Budgeting and planning for the hospital.
• Support daily operations and staff.
• Schedule associates, coordinate time off, and manage continuing education needs.
• Interview, hire, and develop associates; evaluate hospital processes, progress, and productivity.
• Train associates on educating clients about Optimum Wellness Plans, preventive care, pet health needs, and hospital services.

Skills

Supervisory experience

Education

Bachelor’s degree in business or related discipline

Job description

Overview

Summary of job purpose and function: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote time to delivering high-quality veterinary care. The Practice Manager drives business results, develops associates, and fosters an engaging team environment. You will help ensure clients and patients have a positive experience and collaborate with stakeholders including the veterinary medical team, field leadership, corporate headquarters, and associates. The role also supports professional growth through educational opportunities and resources.

Responsibilities

• Educate associates on Banfield guidelines and practices.
• Budgeting and planning for the hospital.
• Support daily operations and staff.
• Schedule associates, coordinate time off, and manage continuing education needs.
• Interview, hire, and develop associates; evaluate hospital processes, progress, and productivity.
• Train associates on educating clients about Optimum Wellness Plans, preventive care, pet health needs, and hospital services.

Qualifications

• Required Education/Licenses: Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
• Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (hiring, associate development, etc.).

Benefits

• Comprehensive medical, dental, and vision insurance.
• Generous retirement plans (401(k) and Roth) with company match.
• Paid time off and holidays; flexible scheduling possibilities.
• Mental health resources, including coaching and counseling.
• Company-paid Associate life insurance with optional supplemental coverage.
• Disability coverage (short- and long-term); pre-tax Flexible Spending Accounts (FSA) and Health Savings Account (HSA).
• Paid parental leave; continuing education allowance for eligible positions.
• Back-up child and elder care, fertility and family-building support, and other voluntary protection benefits.
• Identity protection, legal plan, commuter benefits, and exclusive discounts.
• Three free Optimum Wellness Plans for pets; wellness for associates and dependents.
• Eligibility for benefits is based on employment status (Full-time eligible for all benefits; part-time may be eligible for select benefits).

EEO statement: Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with a disability. Banfield complies with all applicable laws governing nondiscrimination in employment.