Practice Manager - Superior

Medical Management International, Inc.; United States; On-site; USD 67,013 - 96,797; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

Generous retirement plans with company match

Paid time off and holidays

Top-tier mental health resources

Company-paid life insurance

Job summary

VCA Inc. is seeking a full-time Veterinary Practice Manager to oversee daily operations and foster an exceptional team environment. You will play a crucial role in ensuring high-quality veterinary care while optimizing business operations.

The ideal candidate will have strong leadership skills, the ability to develop associates, and a commitment to excellent client and patient experiences.

Experience in the healthcare or veterinary profession, along with a degree in business or related field, is preferred.

Qualifications

• Three years of related experience required, including direct supervisory experience.
• Strong organizational and communication skills.
• Experience in conflict management and analytical decision making.

Responsibilities

• Interview, hire, and develop associates.
• Evaluate and improve hospital processes.
• Train associates on wellness plans and preventive care.

Skills

Organizational skills

Communication

Interpersonal skills

Conflict management

Analytical decision making

Education

Bachelor’s degree in business or related discipline

Job description

Veterinary Practice Manager – Full‑Time

Pay range: $67,013 – $96,797 annually.

Job Overview

In partnership with the Chief of Staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can focus on delivering the highest quality veterinary care. Your practice‑management skills will drive business results, and your people‑leadership skills will develop associates and foster an engaging team environment. You will also ensure that clients and patients have a positive experience during hospital visits, optimize the growth of business partnerships, and grow your own professional path through educational opportunities.

Responsibilities

• Interview, hire, and develop associates.
• Evaluate and improve hospital processes, progress, and productivity.
• Educate associates on Banfield guidelines and practice standards.
• Train associates to educate clients about optimal wellness plans and preventive care.
• Plan and manage the hospital budget.
• Support daily operations and staff.
• Solve staff scheduling, manage time off, and coordinate continuing education.
• Facilitate associate development, conflict management, and problem solving.
• Lead the hospital in alignment with the Five Principles: Quality, Responsibility, Mutuality, Efficiency, Freedom.

Qualifications

• Bachelor’s degree in business or a related discipline preferred; equivalent education, training, and experience acceptable.
• Three years of related experience required (health care, veterinary profession, service industry, etc.) including direct supervisory experience (hiring, associate development).
• Strong organizational, communication, and interpersonal skills.
• Experience in conflict management and analytical decision making.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Generous retirement plans (401(k) and Roth) with company match.
• Paid time off and holidays.
• Top‑tier mental health and wellbeing resources, including coaching and counseling.
• Company‑paid associate and supplemental life insurance.
• Company‑paid short‑ and long‑term disability insurance.
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA).
• Paid parental leave for birth and adoption.
• Continuing Education Allowance for eligible positions.
• Backup child and elder care and family support resources.
• Fertility and family‑building support.
• Digital exercise therapy program.
• Voluntary protection benefits for hospital stays and critical illness.
• Legal and identity protection plans.
• Commuter benefits.
• Three free optimum wellness plans for pets.
• Exclusive discounts on products and services.

WE ARE A DRUG‑FREE, SMOKE‑FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.