Practice Manager - Castlegate

Medical Management International, Inc.; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous 401(k) and Roth retirement plans with company match

Paid Time Off and holidays

Top-tier mental health and wellbeing resources

Continuing education allowance

Job summary

VCA Inc. is seeking a skilled Practice Manager to oversee day-to-day operations at the veterinary hospital. You will ensure that the medical team can provide the highest quality care while managing staff development and operational efficiency.

In this role, you will collaborate with a skilled team to create a positive environment for both clients and staff, focusing on excellence in pet health care. Candidates should have a Bachelor's degree and at least three years of relevant experience.

Qualifications

• Three years of related experience in health care, veterinary profession, or service industry.
• Direct supervisory experience including hiring and associate development.
• Ability to use analytical approaches to decision making.

Responsibilities

• Manage day-to-day operations for the veterinary practice.
• Interview, hire, and develop associates.
• Budget and plan for the hospital's operations.

Skills

Organizational skills

Communication skills

Interpersonal skills

Problem-solving

Team leadership

Education

Bachelor’s degree in business or related discipline preferred

Job description

Summary of Job Purpose and Function

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Working closely with the veterinary medical team, field leadership, corporate headquarters and, where applicable, PetSmart® associates, you’ll help optimize the growth of both businesses and support the hospital’s mission of excellence.

Responsibilities and Duties

• Interview, hire and develop associates.• Evaluate hospital processes, progress and productivity.• Budget and plan for the hospital’s operations.• Support daily operations and staff, including scheduling, coordinating time off and managing continuing education needs.• Train associates on Banfield guidelines and practices, including client education about Optimum Wellness Plans®, preventive care and hospital services.• Educate associates on Banfield guidelines and practices.• Build and maintain a positive, collaborative environment that encourages professional growth and patient care excellence.

Qualifications

• Bachelor’s degree in business or related discipline preferred, or equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.• Three years of related experience in health care, veterinary profession, or service industry, including direct supervisory experience (hiring, associate development, etc.).• Strong organizational, communication and interpersonal skills.• Ability to solve problems, manage conflict, lead teams and use analytical approaches to decision making.

Benefits

We offer a comprehensive total rewards package, including:

• Comprehensive Medical, Dental, and Vision Insurance
• Generous 401(k) and Roth retirement plans with company match
• Paid Time Off and holidays
• Top-tier mental health and wellbeing resources
• Associate life insurance (company paid) and optional supplemental life insurance
• Company‑paid short‑ and long‑term disability coverage
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Paid parental leave for birth and adoption
• Continuing education allowance for eligible positions
• Backup child and elder care, family support resources, and fertility support
• Digital exercise therapy program
• Voluntary protection benefits and legal plan coverage
• Identity protection, commuter benefits, and exclusive discounts
• Three free Optimum Wellness Plans for pets

All benefits are available to full‑time associates; part‑time associates are eligible for benefits indicated with an asterisk.

Banfield Pet Hospital is an equal‑opportunity employer. We comply with all applicable federal, state and local anti‑discrimination laws. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran or as a qualified individual with disability.